Central Dispatcher

Badger Infrastructure Solutions Ltd • Channahon, IL

4d • Onsite

About The Position

The dispatcher schedules, coordinates, dispatches, and monitors Badger units within a defined region following national processes and procedures. This role requires the flexibility to work nights and weekends.

Requirements

• Education: high school diploma or GED
• Excellent communication skills to collaborate with others under any type of condition
• Excellent clerical and organizational skills to keep track of schedules, routes, and personnel
• Knowledge of computers for scheduling and other dispatching duties
• Ability to multitask with different, and sometimes conflicting, events happening at the same time
• Ability to work under stress and remain calm and to calm other people during rapidly changing circumstances
• Ability to relay information in a fast-paced environment

Nice To Haves

• 1-2 years dispatch experience, preferred
• Oracle Field Operations module preferred

Responsibilities

• Manages dispatch calendar (Google calendar, etc.)
• Manages daily dispatch activities (availability and time approval by Branch Manager (BM), dispatching closest trucks, etc.)
• Converts opportunities to sales requests (SR) and confirms with owner (Outside Sales Representative (OSR), General Manager (GM), or Branch Manager (BM))
• Answers central dispatch phone line in a timely and professionally
• Processes requests from existing (standard) customers

Benefits

• Generous salary and bonus program(s)
• Low-cost Medical, Dental, and Vision Insurance
• Retirement Plan with Employer Matching Contributions
• Attractive Vacation Programs
• Inclusive Group Life Insurance
• Supportive Employee Assistance Program (EAP) that allows for covered behavioral health visits
• Rewarding Employee Referral Program
• Valuable Employee Training Program(s)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED