Central Control Room Operator - 1st Shift

DHL eCommerce•Avenel, NJ

12d•Onsite

About The Position

The Control Room Operator is responsible for maintaining and ensuring the accuracy of the automated sorter and conveyors, in accordance with company policies and procedures. This role involves verifying daily sort plan configurations, communicating hourly volume levels, and monitoring overall sorter induction status using the BeSSVIEW software system. The operator will perform virtual sorter maintenance by verifying and acknowledging faults on the BeOS sortation system, and maintain communication with automation technicians, coordinating downtimes for repairs with management. Ensuring the efficiency and accuracy of the sorter includes performing pre-sort checks, daily conveyor priming, monitoring and controlling sorter operations, and troubleshooting/clearing errors. The operator will also monitor the camera system for jams and problem areas, communicate this information to managers and technicians, and receive and document communication from receivers and management regarding new trailer arrivals. The position requires completing all required paperwork, records, and documentation, and ensuring compliance with all safety and work rules and regulations, as well as maintaining housekeeping standards. Essential duties are not necessarily exhaustive and may be supplemented or otherwise revised by DHL at its sole discretion.

Requirements

Ability to speak, read and write English
Understand and carry out oral instructions; read, understand and carry out written instructions, work orders, receiving, Bills of Lading (BOLs), graphs, logs or schedules; verify zip code numbers
Count, perform addition and subtraction
Intermediate to advanced skills in Excel, Word, Outlook and PowerPoint
Train other workers
Work with a minimum amount of supervision, under pressure, rapidly for long periods and on several tasks at the same time

Nice To Haves

High school diploma or equivalent training and/or one (1) year transportation or warehouse experience preferred

Responsibilities

Verify the daily sort plan configuration, communicating hourly volume levels, and overall sorter induction status utilizing BeSSVIEW software system to Operations Supervisors and Managers.
Perform virtual sorter maintenance by verifying and acknowledging faults on the BeOS sortation system.
Maintain communication with the automation technicians and coordinate downtimes for repairs with management.
Ensure the efficiency and accuracy of the sorter by performing all pre-sort checks and daily priming of the conveyors, monitoring and controlling all sorter operations, troubleshooting, and clearing errors.
Monitor camera system for jams and problem areas, communicate information to managers and technicians.
Receive communication from receivers and management when new trailers arrive, document on control log and track.
Complete all required paperwork, records, and documentation.
Ensure compliance with all safety and work rules and regulations.
Ensure the maintenance of all housekeeping standards.