Central Admissions Coordinator

Autumn Woods•Warren, MI

About The Position

Autumn Woods Healthcare Facility is excited to announce our new alliance with MediLodge as their sister facility! We are accepting applications for a Central Admissions Coordinator to join our team. See what a career at Autumn Woods can mean for you! Our tenured leadership and staff are here to assist you in developing your talents to guide your career path. Caring deeply for others is a valuable gift, one that you should treasure. Fortunately for you, you can put that gift to excellent use here at Autumn Woods, and we will go above and beyond to invest in it AND you as a person.

Requirements

Associate and/or Bachelor’s Degree in Business/Communications field preferred.
Two years equivalent experience in a sales/marketing position or Admissions Coordinator position in lieu of degree.
Previous healthcare community relation’s experience preferred.
One year of experience in a position requiring customer service and healthcare knowledge.
Knowledge of, or ability to learn reimbursement programs.
Ability to operate a PC.
Ability to communicate effectively with residents and their family members, and at all levels of the organization.
Ability to organize and prioritize.
Ability to maintain confidentiality.
Skilled at making presentations/public speaking.
Effective presentation skills preferred.
Strong organizational skills.
Knowledge of, or ability to learn, reimbursement program from payor sources.
Computer skills at a level to accomplish the job.
Must have proven skills in working independently, self-motivated and goal oriented.
Must relate professionally to all Company associates.
Ability to communicate effectively, both orally and in written form.
Ability to establish and maintain working relationships with multiple and varied people and organizations.
Demonstrate self-confidence.
Must be capable of maintaining regular attendance.
Must be capable of performing the essential job functions of this job, with or without reasonable accommodations.

Nice To Haves

Associate and/or Bachelor’s Degree in Business/Communications field
Previous healthcare community relation’s experience
Effective presentation skills

Responsibilities

Manages the facility inquiry and admission process and provides customers with facility-related information via conversations and follow-up direct with hospital case managers.
Coordinates admissions to the facility with communication between Care Navigator, Resident Advocate, and internal facility team.
Responds to inquiry calls from hospital discharge planners, families, and other referral sources.
Manages the admission process by maintaining updated bed availability and facility services information at all times.
Manages the inquiry process professionally, timely and with appropriate follow-up.
Effectively manages occupancy levels and census/premium mix enhancement.
Communicates special needs of new admits to staff to ensure a smooth transition.
Ensures daily that referral sources and admissions data are entered into the automated referral system.
Maintains a working knowledge of Federal and State regulations and reimbursement guidelines (Medicare and Medicaid).
Assists with managed care referral process.
Maintains a database of medical contacts/community resources along with knowledge of industry trends and legislative/regulatory issues and communicates this information to facility staff and community contacts.
Keeps all patient information confidential.
Daily follow up on all active and pending inquiries.
Performs other duties as assigned.