CENTRAL ADMIN AGENT - HOURLY
1-800-PACK-RAT LLC•Wake Forest, NC
•$18 - $23
About The Position
The Central Administration Billing Specialist manages the status of accounts. This role will build relationships with clients, collaborate with internal departments and provide solutions to customer issues to ensure the company’s revenues.
Requirements
- Strong organizational skills
- Exceptional attention to detail
- Passion for customer service, both internal and external
- Results-driven and patient
- Excellent interpersonal skills
- Advanced Microsoft Office skills (particularly Excel, SharePoint, and Outlook)
- Excellent verbal and written communication.
- Ability to multitask and to adapt in a fast-paced environment
- Adherence to laws and best practices with customer data
- Flexibility to work extended hours as needed
- Knowledge of accounting principles and accounts receivable processes
Responsibilities
- Receiving and sort incoming payments
- Issue invoices to customers and vendors
- Manage the status of accounts and balances and identify inconsistencies
- Issue and post bills, receipts and invoices
- Update accounts receivable with new accounts or missed payments
- Ensure all customers remain informed on their outstanding debts and deadlines
- Provide solutions to any relative problems of customers
- Write thorough reports on billing activity with clear and reliable data
- Make cold calls to customers to recover financial debts
- Perform additional responsibilities as requested. Essential duties, responsibilities, and activities may change at any time with or without notice.
Benefits
- Competitive wages based on experience.
- Comprehensive benefits package including health, dental, and vision insurance.
- Paid time off and holidays.
- 401K with company match.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
