Center Support Coordinator- Jefferson Park

The Place for Children with Autism•Chicago, IL

1d•Onsite

About The Position

At The Place for Children with Autism, we’re more than a therapy center—we’re a team committed to helping children with autism thrive. As a Center Support Coordinator, you’ll play a key dual role combining administrative coordination with hands-on clinical support to help ensure the success of our After School Program. This position oversees day-to-day program operations including scheduling, billing coordination, payroll support, and family/staff communication, while also providing direct on-site support to clinical teams. You’ll act as an extension of the supervising clinician, supporting Registered Behavior Technicians (RBTs) through onboarding, training, and in-the-moment coaching to ensure high-quality, consistent care. This is an ideal role for someone who thrives in a fast-paced, child-centered environment, enjoys both operational structure and clinical engagement, and is energized by supporting both people and processes. This full-time position reports to the After School Program Director.

Requirements

High School Diploma or GED required
Active RBT certification required
At least 18 years of age
Experience working with children or enrollment in a child-related education program strongly preferred
Strong communication skills (verbal, written, and active listening)
Basic computer proficiency, including Microsoft Word, Excel, Outlook, and data entry systems
Ability to work effectively in a fast-paced, evolving environment and meet deadlines
Strong problem-solving skills and sound decision-making abilities
Reliable transportation, valid driver’s license, and proof of insurance; ability to travel between clinic sites as needed
Energetic, team-oriented mindset with a strong commitment to punctuality, learning, and feedback
Ability to actively engage with children in a therapeutic environment, including sitting on the floor, standing, squatting, bending, and moving throughout the day
Ability to safely manage and respond to client behaviors when needed, including quick movement (e.g., walking/running short distances)
Ability to lift up to approximately 30 lbs in emergency or care-related situations
Sustained physical activity throughout the workday required

Responsibilities

Oversee daily administrative operations for the After School Program, including staff/client scheduling, coordination of program supplies, and maintenance of accurate physical and electronic records
Process and support billing audits, attendance tracking, timekeeping, and payroll-related administration
Ensure compliance with established procedures, documentation standards, and safety protocols
Maintain organized, well-resourced therapy environments that support effective service delivery
Serve as a central point of contact for families, staff, and leadership regarding scheduling, updates, and program needs
Communicate clearly and professionally to support a positive and responsive family experience
Represent The Place for Children with Autism with professionalism, warmth, and enthusiasm in all interactions
Provide on-site support to Registered Behavior Technicians (RBTs) during therapy sessions
Assist with onboarding, training, and ongoing coaching of new and developing staff
Deliver real-time feedback and modeling to support treatment fidelity and client engagement
Support implementation of treatment plans under the direction of supervising clinicians
Participate in team meetings, supervision, and required trainings
Help maintain a safe, structured, and therapeutic environment for all clients and staff
Model core Applied Behavior Analysis (ABA) principles with professionalism and consistency
Promote a positive, team-oriented culture focused on learning, growth, and child success