Center Support Aide

AcuteCare Health System LLC•Moraine, OH

About The Position

The Center Support Aide provides non-clinical support to help the PACE center operate smoothly and safely. The role includes setting up and organizing personal care spaces, meal service areas, and common areas; maintaining a clean, orderly, welcoming environment; restocking supplies; preparing rooms; escorting participants within the center; and providing personal care assistance when needed and within the scope of applicable state certification. The aide communicates environmental, medical, and operational needs to appropriate staff to support a positive participant experience. The position also supports daily programming and transportation coordination, assists with meals and feeding when needed, follows infection-control, confidentiality, organizational, and OSHA safety requirements, and maintains documentation for toileting, showering, laundry, and water temperatures. The aide may be assigned to cover participant home-care needs and may participate in the IDT for the PCA role as assigned by center leadership.

Requirements

Two years of experience working in a hospital, nursing home, or community-based setting is preferable.
Applicable state-required license or certification; in New Jersey, CHHA or CNA is required.
Personal Care Specialist competencies must be met before assuming participant care.
Medical clearance for communicable diseases and up-to-date immunizations are required before direct participant contact.
Must pass a comprehensive background check, which may include Medicare/Medicaid exclusion-list checks, criminal-history review, education and license verification, reference checks, and a drug screen.
A valid driver's license is required where applicable.

Nice To Haves

One year of experience working with a frail or elderly population is preferred; training will be provided upon hiring if this experience is absent, where applicable.
Two years of experience working in a hospital, nursing home, or community-based setting is preferable.

Responsibilities

Assist with daily setup, organization, and breakdown of personal care rooms and center spaces, including arranging furniture and hydration stations and maintaining meal and personal-care supplies.
Escort participants within the center under staff supervision, including supporting personal care or transfers.
Assist with meal service, including tray setup, table preparation, meal delivery, dining-area cleanup, and feeding participants when needed.
Maintain clean and orderly common areas and shared equipment areas while following infection-control policies and procedures.
Restock linens, PPE, personal-care supplies, participant clothing, sanitation supplies, and participant comfort items.
Help stage participants for transportation departures and arrivals; escort wheelchairs only.
Monitor the center for safety concerns, including spills, broken equipment, cluttered walkways, and supply shortages, and promptly report issues to leadership.
Build positive, respectful, and supportive relationships with participants, families, and team members through professional non-clinical interactions.
Follow organizational policies, confidentiality standards, and OSHA safety guidelines.
Perform other non-clinical duties assigned to support daily PACE center operations.
Provide personal care, including toileting, showering, personal care, incontinence care, and colostomy care, as permitted by state certification and scope of practice.
Maintain required documentation for toileting, showering, laundry, and water temperatures.
May take assignments covering participant home-care needs.
Participate in the IDT for the PCA role when assigned by center leadership.