Center Store 3rd Shift Assistant Manager

Festival Foods•Eau Claire, WI
•Onsite

About The Position

The Center Store Assistant 3rd Shift Manager supports the Center Store 3rd Shift Supervisor and Center Store leadership in overseeing the overnight stocker team across grocery, frozen, dairy, general merchandise, wine and spirits, and health and beauty. The role helps lead and develop Third Shift Stockers to keep aisles clean, shelves stocked, and store standards maintained. It also supports associate training and guidance, department operations and sanitation, inventory and pricing accuracy, guest service, and the resolution of guest concerns. This is a full-time position with overnight shifts that may occasionally vary and include weekdays, weekends, and holidays.

Requirements

  • Ability to deal tactfully and effectively with guests and associates.
  • Good oral and written communication skills and the ability to handle a diverse crew in a stressful environment.
  • Thorough understanding of safety requirements and company safety policies, including proper lifting techniques and box cutter safety.
  • Ability to use a forklift, harness, power jack, walk-behind lift, WAV, baler, and compactor.
  • Ability to stand in place for long periods, walk in the store, and bend, stoop, and kneel regularly.
  • Fine finger and broad manual dexterity, and eye-hand-foot coordination to operate equipment.
  • Full range of upper-body motion to lift stock and ability to perform repetitive tasks for prolonged periods.
  • Functional sensory abilities to visually monitor the store, create displays, and operate equipment.
  • Ability to lift up to 40 pounds occasionally.
  • Regular, timely attendance in compliance with the work schedule.

Responsibilities

  • Reinforce Festival culture, customer service, and performance expectations for Third Shift associates.
  • Train new Third Shift Center Store associates.
  • Document policy and procedure violations and conduct progressive disciplinary actions with Third Shift associates.
  • Answer questions and provide guidance to Third Shift associates.
  • Ensure Grocery department standards are met.
  • Observe sales floor and back stock conditions and take action to correct opportunities.
  • Maintain appropriate inventory levels and ensure accurate pricing on products received and sold.
  • Communicate and cooperate with the Store Director, Center Store Manager, Third Shift Supervisor, and Third Shift associates to maintain standards and exceed guest expectations.
  • Oversee sanitation within the Third Shift department.
  • Provide customer service, help guests find items, and address and resolve guest concerns.
  • Assist department associates with daily responsibilities and lead by example.
  • Maintain department cleanliness by organizing and cleaning work areas, shelving, and the sales floor as needed.
  • Ensure quality standards are met, including quantity expectations at 100% by 10 a.m. and 5 p.m.
  • Maintain regular, timely attendance and provide adequate notice to find a replacement for occasional absences.
  • Perform other duties as assigned.

Benefits

  • 15% associate discount on grocery purchases for the associate and immediate household.
  • Weekly pay for hourly associates.
  • Two-week advance scheduling.
  • Vision insurance.
  • Two dental coverage options.
  • Three weeks of paid parental leave.
  • Fitness reimbursement program.
  • Employee Assistance Program (EAP) and LEAPCare Care Coaches.
  • 401(k) plan with an annual discretionary match.
  • Time-and-a-half pay on Sundays and select holidays for hourly full-time store associates.
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