Center Store 3rd Shift Assistant Manager

Festival Foods•Eau Claire, WI
•Onsite

About The Position

The Center Store Assistant 3rd Shift Manager supports the Center Store 3rd Shift Supervisor and Center Store leadership in overseeing the overnight stocking team across grocery, frozen, dairy, general merchandise, wine and spirits, and health and beauty departments. The role assists with leading and developing third-shift stockers who keep aisles clean and shelves stocked while maintaining store standards. It is a full-time position with overnight shifts that may occasionally vary and include weekdays, weekends, and holidays. The position reports to the Center Store Manager.

Requirements

  • Ability to deal tactfully and effectively with guests and associates.
  • Good oral and written communication skills.
  • Ability to handle a diverse crew in a stressful environment.
  • Thorough understanding of safety requirements and company safety policies, including proper lifting techniques and box-cutter safety.
  • Ability to use a forklift, harness, power jack, walk-behind lift, WAV, baler, and compactor.
  • Ability to stand in place for long periods, walk in the store, and bend, stoop, and kneel regularly.
  • Fine finger and broad manual dexterity, and eye-hand-foot coordination to operate equipment.
  • Full range of upper-body motion to lift stock and ability to perform repetitive tasks for prolonged periods.
  • Functional sensory abilities to visually monitor the store, create displays, and operate equipment.
  • Ability to lift up to 40 pounds occasionally.
  • Regular, timely attendance in accordance with the work schedule.

Responsibilities

  • Reinforce Festival culture, customer service, and performance expectations to third-shift associates.
  • Train new third-shift Center Store associates.
  • Document company policy and procedure violations and conduct progressive disciplinary actions with third-shift associates.
  • Answer questions and provide guidance to third-shift associates.
  • Ensure department standards are met in the Grocery department.
  • Observe sales-floor and back-stock conditions and take action to correct areas of opportunity.
  • Maintain appropriate inventory levels and ensure accurate pricing of products received and sold.
  • Work cooperatively with the Store Director, Center Store Manager, Third Shift Supervisor, and third-shift associates to maintain standards and exceed guest expectations.
  • Oversee sanitation within the third-shift department.
  • Provide guest service, help guests find items, and address concerns or resolve service and product issues.
  • Assist department associates with daily responsibilities and lead by example.
  • Maintain department cleanliness by organizing and cleaning work areas, shelving, and the sales floor as needed.
  • Ensure quality standards are met, including quantity expectations at 100% by 10 a.m. and 5 p.m.
  • Maintain regular, timely attendance and provide adequate notice to find a replacement for occasional absences.
  • Perform other duties as assigned.

Benefits

  • 15% associate discount on grocery purchases for the associate and immediate household.
  • Weekly pay for hourly associates.
  • Premium pay for hourly full-time store associates on Sundays and select holidays.
  • Schedules provided two weeks in advance.
  • Vision insurance and two dental coverage options.
  • Three weeks of paid parental leave.
  • Fitness reimbursement program.
  • Employee Assistance Program (EAP) and LEAPCare Care Coaches.
  • 401(k) plan with an annual discretionary match.
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