Center Programming Manager

Harvard University • Boston, MA

11h • Hybrid

About The Position

The Center Programming Manager serves as the principal contact and administrative organizer for all programming and non-degree educational programs in the Center for Bioethics and supports the Responsible Conduct of Research program. It includes a broader strategy for collecting and maintaining data to produce reports on program participation, marketing responses, and program evaluations. Reporting to the Associate Director of Finance and Operations, this role will coordinate across Center staff and faculty to ensure clear program objectives, effective program design aligned to objectives, smooth operations and implementation, clear communication, and alignment of key stakeholders on appropriate educational aims, program development and organization, and operational details. This position requires hands-on implementation, follow-through, and proactive communication.

Requirements

• 5+ years of related experience required.
• Higher education may count toward experience.
• College degree preferred.
• A successful Center Programming Manager will be highly organized, mission and objective focused, detail-oriented, proactive, able to work independently with minimal supervision, strong in communication, problem-solving, and gaining consensus, and capable of prioritizing and multitasking while remaining calm under pressure.
• This role requires hands-on implementation, follow-through, task completion, and big-picture organizing as well as strategic communication.
• Understanding of Internal and Harvard-wide policies and best practices is key.
• The incumbent is expected to stay current with trends and best practices in virtual and in-person programming, as well as pertinent University and HMS policy.
• Provides appropriate advice and explore and use new technologies to improve process.
• Excellent organizational skills, detail oriented, experience with travel arrangements, reimbursements and registration software.
• Proficiency in Microsoft Excel, Word, and Outlook software with technological adeptness for other platforms.
• Interpersonal and communication skills are essential, as is being a collaborative team player who supports the Center's overall success.

Nice To Haves

• Proficiency with the follow software or comparable applications desirable: Zoom, Constant Contact, vendor set-up, and website management software.

Responsibilities

• Has direct administrative responsibility for the non-degree certificate programs working closely with the individual program directors.
• Coordinates visiting lecturers (including planning travel, completing agreements, releases and permissions in accordance with HMS policies, coordinating and processing travel reimbursements and permissions/ itineraries), creating and updating Canvas sites, and maintaining communication with program faculty and participants.
• Manages the recruiting, admission and participant onboarding process with high degree of independence in conjunction with the faculty leads, including marketing to appropriate audiences, both nationally and internationally and organizes applications for the selection committees.
• Collects and analyzes data for reports.
• Collaborates with other members of the Center staff to review and update non-degree certificate program processes, particularly around admissions, acceptance, and payment communication and timelines.
• Plans and executes program events.
• In collaboration with program faculty leads, coordinates the execution of the Center’s public and private, in-person and virtual offerings.
• Organizes the registration processes.
• Oversees planning and execution of all aspects of Center-sponsored programming, including, as applicable, hotels, caterers, photographer and other vendors.
• Prepares menus and activities for participants, oversees AV, and video recording.
• Primary contact for invited guest speakers, including arranging speaker invitations, agreements, accommodations, transportation, reimbursements, and honoraria.
• Prepares and maintains financial records and ensures compliance with University policy and procedures.
• Advises staff and faculty on policies and regulations.
• Prepares expense financial reports to monitor against budgets in collaboration with Associate Director for Finance and Operations.
• Gathers and maintains data on attendance, audience trends, marketing responses, and program feedback to inform strategic planning.
• Maintains inventory of promotional items aligned to Center-sponsored education/ programming strategy and purpose.
• Primary contact for the Responsible Conduct Research Program, and as program liaison with the Office for Postdoctoral Fellows.
• Advises Director on scheduling, policies, and process improvement.
• Primary contact for postdoctoral fellows and advises on University policy, procedures and program requirements.
• Prepares and maintains records of the participation of fellows in this required program for grant funded postdocs, develop and maintain database of participation records.
• Prepares statistics and reports on program participation, evaluates data and prepares appropriate documentation.
• Assist in efforts to support the overall success of the Center.
• Other duties as assigned.

Benefits

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree