Center of Excellence Coordinator

Giving Home Health Care•Las Vegas, NV

1d•Onsite

About The Position

Giving Home Health Care is a provider of personalized, in-home care for people affected by health conditions related to their work in nuclear facilities for the Department of Energy. The Center of Excellence Coordinator supports the patient development process by handling medical records, coordinating testing, facilitating timely impairment ratings, and coordinating with patients, Authorized Representatives (ARs), IR Physicians, and other stakeholders. This is an onsite position in Las Vegas, Nevada.

Requirements

Proficiency in electronic medical records (EMRs).
Ability to interpret medical content.
Proficiency in Microsoft Office Suite and other relevant software.

Nice To Haves

Bachelor’s degree in Healthcare Administration, Public Health, or a related field.
One to three years of healthcare experience.
Familiarity with healthcare programs and benefits, particularly the Department of Energy Employees Occupational Illness Compensation (DEEOIC) program.

Responsibilities

Request medical records from relevant sources and ensure they are received promptly.
Review, analyze, interpret, process, and organize patient medical records, testing, and assessments for accuracy and completeness.
Build positive working relationships with internal staff and external hospital and medical group records departments.
Coordinate testing orders from IR or Primary Care Physicians, including scheduling and processing.
Prepare documentation packets for Impairment Rating appointments and submit them promptly to Authorized Representatives and IR Physicians.
Notify patients about scheduled Impairment Ratings, provide reminders, and explain what to expect during an impairment rating interview.
Coordinate with community liaisons for potential in-home support when patients need help attending appointments.
Maintain accurate records of patient interactions, services, and outcomes; track patient IR progress and monitor AR trackers.
Keep IR records current and provide regular updates to internal and external stakeholders.
Attend Center of Excellence meetings, contribute ideas, and support locations in facilitating IR processes.
Provide exceptional customer service and foster positive relationships with patients and stakeholders.
Manage Department of Labor correspondence promptly and efficiently.
Protect sensitive patient information in accordance with HIPAA and legal requirements.
Coordinate with internal staff, ARs, and external medical facilities to support patient outcomes.
Assist patients and stakeholders.

Benefits

$100 monthly cellphone reimbursement.
$150 annual lifestyle reimbursement, which may be used for gym or fitness memberships, Costco or Sam’s Club memberships, Amazon Prime memberships, and more.
Access to the Modern Health mental wellness platform for personalized mental healthcare for employees and dependents.
Tuition reimbursement program.
Employee Assistance Program.
Employee Appreciation Program.
Company-provided snacks and drinks in the office kitchen.
Vacation (PTO) and sick days.
Competitive benefit plans.
Company-paid short-term and long-term disability.
401(k) with matching.