Center Medical Director (Physician Assistant / Nurse Practitioner)

Carbon Health • Long Beach, CA

2d

About The Position

Carbon Health is seeking a full-time Center Medical Director (Physician Assistant or Nurse Practitioner) to lead an urgent care center while remaining clinically engaged. The role includes approximately 30 hours per week of direct patient care and combines evidence-based urgent care with clinician leadership, development, and operational partnership. The Center Medical Director works closely with the Center Manager and Area Medical Director to build a collaborative clinical team and support patient care, quality, safety, and patient experience.

The position provides urgent care to patients six months and older, treating a broad range of acute and chronic conditions appropriate to the setting. The medical director mentors and develops clinicians, participates in hiring and onboarding, reviews charts and clinical performance, addresses clinical concerns and complaints, and leads team meetings. They also partner with operational and medical leaders on staffing, scheduling, patient access, clinic performance, quality improvement, and community initiatives.

Carbon Health describes its care model as combining clinical care, technology, and collaboration. Its proprietary EHR, CarbyOS, includes AI-powered tools such as hands-free documentation to help reduce administrative work. The role requires an active, unrestricted California medical license, BLS certification, and DOT certification before the start date; Carbon Health covers DOT course and examination fees and provides preparation resources.

Requirements

• Physician Assistant applicants must have a master's or doctoral degree from an accredited PA program and current national certification.
• Nurse Practitioner applicants must have current RN and NP licensure and national certification.
• At least 2 years of experience in urgent care, emergency medicine, or a similar clinical setting.
• At least 1 year of leadership experience in a healthcare setting.
• Active and unrestricted California medical license.
• BLS certification.
• Strong communication, interpersonal, organizational, and problem-solving skills.
• Ability to build trusting relationships and collaborate effectively across clinical and operational teams.
• Commitment to clinical excellence, patient safety, and a positive patient experience.
• Obtain DOT certification before the start date.

Responsibilities

• Provide evidence-based, compassionate urgent care to patients aged six months and older.
• Diagnose and treat acute and chronic conditions appropriate for an urgent care setting.
• Maintain and promote high standards of clinical quality, safety, and patient experience.
• Support evidence-based clinical practices across the team.
• Participate in clinical quality improvement initiatives and special projects.
• Serve as the clinical leader for the assigned urgent care center.
• Mentor, coach, and develop clinicians, and support their clinical growth and success.
• Participate in clinician interviews, onboarding, and ongoing development.
• Conduct regular chart reviews and clinical performance evaluations.
• Identify educational opportunities and encourage continuous learning.
• Address clinical concerns and patient or staff complaints involving the clinical team.
• Lead regular clinical team meetings and foster open, respectful communication.
• Partner with clinicians and operational leaders to identify and resolve barriers to high-quality care.
• Promote clinical excellence, patient safety, teamwork, and continuous improvement.
• Partner with the Center Manager to maintain a safe, efficient, and collaborative clinic environment.
• Collaborate with operational and medical leadership on staffing, scheduling, patient access, and clinic performance.
• Use clinical and operational data to identify improvement opportunities.
• Support strategies to improve patient access, quality, efficiency, and patient experience.
• Participate in community and market initiatives that support clinic growth and engagement.

Benefits

• Leadership stipend
• Productivity incentives up to 28%
• 6.1% weekend and holiday differential
• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off
• Paid sick leave
• Paid sabbatical
• Paid parental leave
• Disability benefits
• 401(k) with a 2% employer match
• Learning and professional development opportunities
• Carbon Health covers DOT course and examination fees and provides certification preparation resources

What This Job Offers

• Job Type: Full-time
• Career Level: Manager