Center Manager Philadelphia

European Wax Center•Philadelphia, PA

1d•Onsite

About The Position

European Wax Center is the leader in professional body waxing. Our Center Manager is responsible for ensuring every guest has an exceptional experience while delivering the company's processes and protocols. A team is only as strong as its leader, so we're looking for people who have what it takes to bring out the best in everyone.

Requirements

Demonstrated Sales Experience required
Associates/Bachelors degree or relevant experience
Minimum 3 years experience managing others
Available to work flexible hours and weekends
Phenomenal communications skills with owners, district manager, team members and guests
Professional, well-groomed personal appearance
Work proficiently with Microsoft Office365 tools
Ability to lift 35lbs
Operate in a drug free environment

Responsibilities

Ensure the center delivers an exceptional guest experience that builds “guest for life.”
Nurture enriching relationships to build a great team – that means recruit, interview, onboard, review and dismiss associates.
Exhibit consultative selling skills.
Assist team in goal setting by asking questions & listening carefully to their responses.
A positive, friendly, upbeat and personable demeanor with strong communication skills.
Ability to manage center productivity and sales to ensure goals are achieved.
Lead daily training programs in sales, guest service and product knowledge.
Ability to achieve results through others.
Ability to manage the budget within guidelines based on the center's trend and projection.
Ability to problem solve and work through issues.
Prioritize guest service and satisfaction.
Maintain & audit inventory & supplies.
Ensure center cleanliness exceeding corporate standards.