Clinical Account Manager - Philadelphia

InsightecMiami, FL
Onsite

About The Position

Insightec is a growing medical technology company focused on transforming patient lives through innovative incisionless surgery. The company fosters a diverse global team driven by core values: Our Patients, Integrity, Team, Quality, and Innovation. Insightec is dedicated to making a real impact on millions of lives and paving the path to a bright future for healthcare, encouraging a life-work balance and professional growth. The Clinical Account Manager (CAM) serves as a trusted clinical and strategic resource for Insightec’s hospital and physician customers. This role is responsible for supporting the long-term success of MRgFUS programs by fostering strong clinical relationships, helping sites optimize operational workflows, and aligning with institutional goals. The CAM acts as a trusted resource across the care continuum, ensuring patients, providers, and health systems receive excellent and integrity-driven support.

Requirements

  • Bachelor’s degree
  • 5-7 years of customer-facing medical device experience (neuro and/or radiology preferred)
  • Exceptional communication skills
  • Strong work ethic, organization, and accountability
  • Strong commercial instincts
  • Experience building or scaling new programs, service lines or markets
  • Experience with executive-level hospital engagement
  • Travel: 50% minimum.

Responsibilities

  • Champion a patient-first mindset supporting safe, effective, and expanded access to MRgFUS.
  • Collaborate with physicians, clinical teams, and administrators to support excellent patient outcomes.
  • Serve as a clinical expert and trusted advisor on MRgFUS workflows, patient selection based on approved labelling, and best practices.
  • Support the development, implementation and sustainability of MRgFUS programs.
  • Identify barriers to patient access and educate sites on solutions.
  • Assist with growing program awareness.
  • Develop and execute strategic account plans that align with institutional priorities and clinical goals.
  • Monitor program implementation and share insights to support development.
  • Lead internal account teams through influence, coordination, and shared accountability.
  • Communicate proactively and clearly with internal and external stakeholders to ensure alignment and transparency.
  • Proactively identify risks and opportunities.
  • Demonstrate strong organization and administrative excellence.
  • Maintain accurate documentation, reporting, and account records.
  • Represent Insightec with the highest level of professionalism, clinical credibility, and ethical integrity.
  • Stay current on Insightec’s product portfolio, clinical data, and industry trends.
  • Comply with all company policies, regulatory standards, and quality protocols.
  • Gather and relay feedback from clinicians to inform product and process improvements.
  • Monitor market developments and trends.
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