Center Director

Solis Mammography•Philadelphia, PA

9h•Onsite

About The Position

The Center Director will supervise daily operations of medical records, front desk, CAD/Reports, and technologists. This role is responsible for reviewing patient scheduling needs, ensuring incomplete exams are scheduled and followed through with, and processing exams needing additional information. The Director will also ensure medical releases are provided, review delinquent exam reports, and track pathology outcomes. Additionally, they will oversee supply ordering, act as a point of contact for patients and referring physician offices, coordinate equipment maintenance, oversee compliance for state/MQSA mammography licenses, monitor employee performance and attendance, manage staffing levels, communicate procedures to patients, and educate them about preventative breast health.

Requirements

Minimum of 5 years healthcare industry experience
Minimum of 2 years supervisory experience
The ability to interact with staff at all levels in a fast paced environment, typically under pressure, while remaining flexible yet focused
Demonstrated high level of confidentiality and professionalism
Demonstrated outstanding service skills with both internal and external customers
Ability to read, write and comprehend medical terminology
Ability to apply common sense understanding in order to carry out detailed and sometimes complex, written or oral instructions
Knowledge of database software and Radiology Information Systems software, Sectra preferred.

Nice To Haves

Certification by ARRT in Mammography preferred but not required

Responsibilities

Supervise daily operations of medical records, front desk, CAD/Reports, and technologists
Responsible for the review of patient scheduling needs (diagnostic appointment slots, screening slots, and procedure availability) and necessary changes
Ensure all incomplete exams are scheduled/followed through with: Process all exams needing additional information.
Ensure medical releases are provided to imaging facilities requiring prior mammogram films for patients, as requested by the radiologist
Review delinquent exam report each calendar month, documenting and notifying delinquent patients
Track pathology outcomes for needle localizations and BI-RADS 4 & 5 exams and verify information entered in the RIS
Oversee ordering of supplies for all procedures, including ultrasound-guided biopsies, needle localizations, stereotactic biopsies, and ductograms, as well as office supplies necessary for the center
Act as point of contact for patients and referring physician offices for all concerns relating to patient scheduling and treatment, quickly responding to any complaints or concerns
Coordinate service and preventative maintenance of equipment. Monitor and gather data on equipment malfunction, associated downtime, and document effects on patient care
Oversee the compliance and documentation necessary for obtaining and maintaining state/MQSA mammography license
Monitor center employees with regard to work performance and attendance and take appropriate steps to ensure Solis standards are being met
Monitor staffing levels and ensure appropriate coverage relative to budgetary guidelines
Effectively communicate procedures to patients and educate them about the role of regular mammography in preventative breast health
Ability to effectively communicate with an individual and group basis to pertinent individuals.