CENTER DIRECTOR

VOLUNTEER BEHAVIORAL HEALTH•Dayton, TN

41d•Onsite

About The Position

The Center Director for the Dayton Campus is a full-time position responsible for overseeing personnel, financial management, clinical and program operations, and customer and community relations. This role requires strong leadership to manage a team, ensure financial health, maintain compliance with standards, and represent the organization within the community.

Requirements

Master’s Degree in Behavioral Sciences or a closely related field.
Proven supervisory and leadership experience is required.
Demonstrated ability to coordinate agency activities and build strong working relationships with staff, county officials, and the general public.

Nice To Haves

Professional clinical license is highly preferred.

Responsibilities

Manage team productivity, optimize underutilized resources, and handle conflict resolution.
Oversee human resources processes including hiring, interviewing, staff training, evaluations, coaching plans, corrective actions, and termination recommendations.
Foster a positive, client-centered team environment to maintain strong staff morale and coordinate clinical coverage.
Oversee program budgets, approve purchases, monitor debit card transactions, and authorize rental assistance within guidelines.
Drive financial health by meeting revenue projections and minimizing expenses to achieve zero-neutral or positive margins.
Meet or exceed monthly THL/BHSN location goals.
Ensure full compliance with licensure, contract requirements, and MCO/CARF standards.
Maintain adherence to organizational policies, program goals, and optimal service mixes.
Direct operational workflows, including new program implementation, new client assignments, and the execution of the THL model and staff changes in the integrated care arena.
Resolve customer complaints and troubleshoot client-related issues within the clinic and local community.
Act as a recognized behavioral health expert at community events, presentations, and local agency meetings.
Collaborate with community leaders to identify gaps in care and design strategic solutions.