Center Assistant (Nature Center)

City of Kinston•Neuseway Nature Park, NC

About The Position

Under the general supervision of the Center Director, the Planetarium Center Assistant supports the daily operations, guest services, and educational programming of the Planetarium and Museum. The position requires strong communication skills, a customer-service mindset, and the ability to work effectively with visitors of all ages and abilities, including children, school groups, and adults. This is a temporary/seasonal position limited to fewer than 1,000 hours per calendar year. Applicants must be at least 16 years old. Employees must be at least 18 years old to operate the handicap lift or miniature train; a valid driver’s license is required to operate the miniature train.

Requirements

Must be at least 16 years old to apply.
Strong verbal communication and interpersonal skills, including comfort speaking with groups and individuals of all ages.
Ability to learn and operate specialized Planetarium equipment.
Dependability and punctuality.
Commitment to professionalism, teamwork, and respectful interaction with visitors and colleagues.
Must be at least 18 years old to operate the handicap lift or miniature train; these duties will not be assigned to individuals under 18.
A valid driver’s license is required to operate the miniature train.
Physical ability to walk and stand frequently, lift up to 20 pounds occasionally, climb ladders when necessary, use hands to finger, handle, or feel, and walk up and down stairs.
Adequate depth perception and hearing for effective communication and safety.

Nice To Haves

Ability to communicate in both English and Spanish.

Responsibilities

Perform opening and closing procedures for the facility.
Welcome visitors, provide excellent customer service, and ensure adherence to safety and facility rules.
Accurately process admissions and gift shop sales transactions.
Restock merchandise, maintain displays, and price items in the gift shop.
Maintain a clean and safe facility, including routine cleaning inside and outside the building.
Assist with programs and activities for children, school groups, and individuals with disabilities, ensuring an inclusive environment.
Operate and monitor Planetarium equipment, present educational shows, and answer visitor questions.
Operate accessibility equipment, such as the handicap lift, and other attractions, such as the miniature train, as assigned and when eligible.
Demonstrate knowledge of and adherence to emergency and safety procedures.
Perform other related duties as assigned.