Center Administrator

CenterWellHenderson, NV
Onsite

About The Position

As a Center Administrator, you will plan and direct the work of professional and support personnel who provide outpatient care to patients in a clinical setting. The role is located at a CenterWell Senior Primary Care office at 2500 Anthem Village Dr. Henderson, NV 89052. CenterWell Senior Primary Care focuses on proactive, preventive care for seniors, including wellness visits, physical exams, chronic condition management, screenings, and minor injury treatment. Their unique care model emphasizes personalized experiences, taking time to listen, learn, and address factors impacting patient well-being. Integrated care teams, comprising physicians, nurses, and behavioral health specialists, spend more time with patients to achieve better health outcomes, addressing physical, emotional, and social wellness. CenterWell is a leading healthcare services business and part of Humana Inc.

Requirements

  • Can work on-site at assigned Center(s).
  • Have over 5 years of operational leadership experience within a multi-physician office or clinical group, including front of house management and clinical operations.
  • Additionally, have direct leadership experience and a demonstrated ability to lead, coach, and mentor teams.
  • Primary Care experience, full-risk VBC experience, understanding of state and federal healthcare regulations.
  • Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems and knowledge of various software tools.
  • Interpersonal skills with the ability to interface with multiple people. This includes physicians, office staff, hospital executives, medical groups, IPA's, community organizations, and other health plan staff, both internally and externally.
  • We consider this job patient facing and is part of Humana's Tuberculosis (TB) screening program. We will require candidates selected for this job to undergo TB screening.
  • Candidates selected for this job will be required to adhere to Humana’s flu vaccine policy.

Nice To Haves

  • Bachelor’s degree, preferably in Business Administration, Healthcare Administration, or a related field; or, in lieu of a bachelor’s degree, 5+ years of Healthcare Administration/Leadership experience
  • Basic knowledge of Population Health Strategy
  • Familiarity with Medicare
  • Experience managing a budget of $500,000+.

Responsibilities

  • You will work within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to solve basic problems
  • You will collaborate with management and top professionals/specialists in selection of methods, techniques, and analytical approach
  • You will help develop and leads implementation for staffing plans, policies and procedures for the facility and work closely with clinicians to ensure optimal patient outcomes
  • You will make decisions typically related to schedule, plans and daily operations
  • You will perform escalated or more complex work of a similar nature, and supervises a group of typical support and technical associates; coordinates and provides day-to-day oversight to associates
  • You will ensure consistency in execution across team
  • You will hold team members accountable for following established policies.

Benefits

  • medical, dental and vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance
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