Center Administrator

CenterWell • Charlotte, NC

1d • Onsite

About The Position

The Manager, Clinic/Center Administration plans and directs the work of professional and support personnel who provide outpatient care to patients in a clinical setting. The Manager, Clinic/Center Administration works within specific guidelines and procedures. This role applies advanced technical knowledge to solve moderately complex problems. The Manager receives assignments in the form of objectives and determines the approach, resources, schedules, and goals. The Manager, Clinic/Center Administration helps develop and leads implementation for staffing plans, policies and procedures for the facility and works closely with clinicians to ensure optimal patient outcomes. The candidate/applicant/employee typically relates decisions to resources, approach, and tactical operations for projects and initiatives involving their own departmental area. Requires cross departmental collaboration, and conducts briefings and area meetings; maintains frequent contact with other managers across the department.

Requirements

• Must be able to work on-site at assigned Center - 5415 South Blvd. Charlotte, NC 28217
• 5+ years of operational leadership experience within a multi-physician office or clinical group, including front of house management and clinical operations, along with direct leadership experience and a demonstrated ability to lead, coach, and mentor teams.
• Primary Care experience
• Full-risk VBC experience
• Understanding of state and federal healthcare regulations.
• Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems and knowledge of various software tools.
• Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA's, community organizations and other health plan staff.
• Job is considered patient facing and is part of Humana's Tuberculosis (TB) screening program.
• Candidates selected for this job will be required to be screened for TB.
• Candidates selected for this job will be required to adhere to Humana's flu vaccine policy.
• Current CPR certification

Nice To Haves

• Bachelor's degree, preferably in Business Administration, Healthcare Administration, or a related field; or, in lieu of a bachelor's degree, 5+ years of Healthcare Administration/Leadership experience
• Basic knowledge of Population Health Strategy
• Familiarity with Medicare
• Experience managing a budget of $500,000+

Responsibilities

• Plans and directs the work of professional and support personnel who provide outpatient care to patients in a clinical setting.
• Works within specific guidelines and procedures.
• Applies advanced technical knowledge to solve moderately complex problems.
• Receives assignments in the form of objectives and determines the approach, resources, schedules, and goals.
• Helps develop and leads implementation for staffing plans, policies and procedures for the facility.
• Works closely with clinicians to ensure optimal patient outcomes.
• Relates decisions to resources, approach, and tactical operations for projects and initiatives involving their own departmental area.
• Conducts briefings and area meetings.
• Maintains frequent contact with other managers across the department.

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree