Eng II, Cell Site Engineer

Verizon • Durham, NC

3d • Onsite

About The Position

We are a 24x7 highly visible Operations environment that performs troubleshooting, driving issues to resolution, and related functions. You’ll be doing regular troubleshooting and maintenance, keeping inventories, doing audits, and creating reports. You’ll also be analyzing our network coverage and finding ways to make it even better.

Requirements

• Bachelor’s degree or one or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Willingness to work rotating shifts including weekends and holidays.
• Valid driver's license and willing to operate a company vehicle throughout the territories assigned.

Nice To Haves

• Technically aligned Associate’s Degree or Bachelor's Degree, Certifications - (CCNA, CCNP, and/or other vendor equivalents).
• Experience in routers, switches, Firewalls, load balancers and connection correlation from end to end.
• Experience in 4G/5G platforms.
• Computer support experience, including troubleshooting PC hardware and configurations.
• Strong customer service/vendor management experience.

Responsibilities

• Performing optimization, troubleshooting, and maintenance of network systems and applications to identify overall system availability and performance.
• Evaluating network coverage to find gaps, making recommendations to improve coverage, and helping to implement those recommendations.
• Configuring network routers and switches for network optimization.
• Complying with company- and industry-wide standard directives to maintain network performance and enhance efficiency.
• Providing timely and accurate network updates to leadership and external teams; communicating technical details in a clear and concise manner.

Benefits

• medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance.
• matched 401(k) savings plan
• up to 8 company paid holidays per year
• up to 6 personal days per year
• paid parental leave
• adoption assistance
• tuition assistance
• premium pay such as overtime, shift differential, holiday pay, allowances
• up to 15 days of vacation per year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level