CDOC Technician IV Inspector Generals Office

State of Colorado • Denver, CO

6d • Onsite

About The Position

This position is only open to Colorado state residents. Location: Colorado Springs, CO. This posting may be used to fill future vacancies at this location. If your goal is to build a career that makes a difference and builds greater public confidence in good government, consider joining the dedicated people of the State of Colorado. Our professionals strive to support state government and the citizens of Colorado. Customer service is a key component for every position in state government as is the focus on ideas and ways to redesign the delivery of services in making state government more effective and efficient.

Position will be responsible for the review of applications submitted for assessment of eligibility for employment. Query confidential data from the Colorado Bureau of Investigations, National Crime Information System and other criminal justice databases; analyze and interpret criminal history; research and obtain final dispositions of charges and other legal documentation; conduct preliminary background search in order to identify individuals that are not eligible for employment based on criminal history and/or behavior which would preclude an individual from employment; monitor data accuracy and correct errors. Ensure proper application of pre-employment standards to submitted applications. Position will manipulate various database tracking systems for pre-employment actions; manage data from supplemental applications.

Requirements

• Four (4) years of technical experience which must include two (2) years of experience in searching, querying, and modifying extensive and complex computer databases to obtain and analyze specific information
• Working in an environment requiring significant levels of confidentiality
• Providing exceptional customer service working with diverse populations and intense subject matter
• Superior customer service
• Excellent oral and written communication skills
• Strong organizational skills
• Strong computer skills
• Exceptional interpersonal skills
• Strong analytical skill and ability to readily recognize system processes, identify areas for improvement, and implement solutions
• Exceptional conflict resolution and negotiation skills
• Ability to interpret complex rules, regulations, policies, procedures, and guidelines
• Ability to read and comprehend the English language
• Ability to effectively communicate fluently in English both verbally and in writing
• Possess a high school diploma or GED
• Must be 21 years of age
• Possess a valid driver’s license
• Applicants must have valid U.S. work authorization at the time of application
• Successfully pass all modules of the six-week Colorado Department of Corrections Basic Training, to include English reading comprehension, relevant competency assessments and written/practical exams in Defensive Tactics
• Possess the physical ability to successfully complete Defensive Tactics
• Must be able to see and hear in order to observe, address and respond to potential breaches in safety and security
• Demonstrate body agility, strength of all four limbs and the ability to walk and climb stairs consistently
• Work in situations involving assaultive behavior, physical control of another person and/or restraint situations
• Deal with individuals with a range of moods and behaviors, utilizing tactfulness and a congenial, personable manner
• Work with people of the opposite sex, diverse racial ethnic groups, mentally ill and emotionally disturbed offenders
• Communicate by talking, listening and/or signaling people to convey or exchange information, assignments
• Work in an environment with fluctuating noise and temperature (hot and cold) which may include working outdoors in inclement weather and/or concrete floor/wall work settings
• Willing and able to travel
• Willing and able to work various shifts, days, afternoons, graveyards (nights) which includes a rotating shift schedule
• TB (tuberculosis) screening is required of all new employees upon hire
• Successful completion of a background investigation is required

Nice To Haves

• Relevant technical experience with the State of Colorado
• Experience with NCIC/ CCIC databases interpreting computerized investigatory tools
• Experience and/or strong knowledge of conducting pre-employment integrity interviews
• Experience performing legal research and analyzing legal documents
• Experience interpreting complex rules and regulations
• Experience analyzing and interpreting state and federal statutes

Responsibilities

• Position ensures that employment criteria is being met and determines eligibility of employment by accessing suitability of applicant within CDOC Standards
• Position reviews supplemental application packets to determine if disclosed information is true and factual, and validates criminal activity and time frames utilizing multiple information sources (NCIC/CCIC, warrant checks, Blackstone, NIBRS, Colorado Courts)
• Position conducts background integrity interviews to detect criminal conduct, behaviors and deception based on interview techniques, reviewing and analyzing all legal documents obtained through research and reports in order to make a final decision (pass or fail background) for eligibility of employment or to place applicant on hold pending receipt of additional information that could potentially change the outcome (employment decision)
• Position is responsible for contacting former employers and various judicial entities to obtain clarification of information provided on supplemental applications or during integrity interviews in order to facilitate the continued move through the background process
• Manage and manipulate information within the Pre-Employment database and merge with various software to generate letters and communications
• Coordinate with the Private Prison Monitoring Unit to exchange pertinent information relating to the background investigations and behaviors of applicants
• Other duties as assigned

Benefits

• PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401K and 457 plans
• Medical and dental health plans
• Short and long term disability coverage
• Paid life insurance
• 11 paid holidays per year plus vacation and sick leave
• Wellness program
• Tuition reimbursement
• Training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED