CDL Shuttle Driver

VPNE•Boston, MA

About The Position

The CDL Shuttle Driver safely transports employees and customers from parking facilities to their designated areas. The driver provides exceptional service and prioritizes safety while ensuring the vehicle is clean, maintained, and meets company standards and brand representation. The schedule is Monday through Friday, 2 p.m. to 10 p.m.

Requirements

  • At least 6 months of professional driving experience.
  • Proficiency in English, both verbally and in writing.
  • High school diploma or GED.
  • Valid CDL Class A, B, or C with Passenger Endorsement.
  • Updated Medical Certificate and DPU Certification.
  • Ability to read, write, and verbally communicate in English.
  • Ability to sit for long periods and walk short distances.
  • Manual ability to operate a shuttle bus safely.
  • Valid driver's license in the state of residency.
  • Strong customer-service orientation.
  • Ability to lift a minimum of 50 pounds.
  • At least 18 years of age.
  • Ability and willingness to smile during every customer interaction with passengers.
  • Maintain uniform standards while at the account.
  • Pass a criminal background check and drug test.
  • Driving record must meet company standards.
  • Successfully pass the company-issued driving test.
  • Ability to build relationships with customers.
  • Time-management and problem-solving skills.

Responsibilities

  • Maintain safety standards while transporting employees to their designated areas.
  • Ensure the vehicle meets all safety requirements and is up to date with its maintenance schedule.
  • Follow traffic signs and laws and maintain posted speed limits.
  • Ensure all passengers are authorized to board the shuttle.
  • Maintain a set schedule to minimize delays.
  • Ensure each passenger has a positive experience.
  • Resolve issues in a timely manner.
  • Extend the Exceptional Care philosophy at all times.
  • Communicate necessary information clearly, concisely, and professionally to managers and passengers, in person or via the shuttle radio.
  • Keep the vehicle clean and maintained and ensure it meets company standards and brand representation.
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