CDL Compliance Program Manager

Consumers Energy•Jackson, MI

5d•Hybrid

About The Position

Consumers Energy is Michigan’s largest energy provider, serving 6.8 million residents across the state. This hybrid position focuses on defining, implementing, and overseeing the enterprise Commercial Driver’s License (CDL) compliance program. The role involves maintaining audit-ready programs, monitoring regulatory requirements (Michigan Secretary of State and Federal Motor Carrier Safety Administration), managing compliance risks, and advising leaders across Operations, Safety, HR, and Legal. The goal is to ensure a scalable, technology-enabled compliance infrastructure that promotes consistency, mitigates risk, and supports operational excellence.

Requirements

Advanced expertise in Michigan CDL laws and FMCSA regulations (49 CFR Parts 383 & 391)
Strong analytical, risk management, and problem-solving skills
Proficiency in compliance technologies and data analytics tools
Demonstrated ability to lead enterprise-level compliance programs
Experience implementing compliance systems, controls, and automation
Ability to influence leadership and drive cross-functional accountability
Demonstrated ability to lead continuous improvement and utilize Lean methods and tools.
Bachelor's degree and 7+ years of experience managing compliance programs OR Associate's degree and 9+ years of experience managing compliance programs OR High School diploma and 11+ years of experience managing compliance programs

Responsibilities

Lead communication, training, and accountability frameworks for CDL license holders, influencing leaders and stakeholders to ensure consistent understanding and execution of compliance standards.
Establish and deliver ongoing training programs, reinforce adherence to standardized processes, and cultivate a strong culture of ownership and compliance.
Oversee Driver Qualification & Record Management, establishing standards and processes for accurate tracking of CDL licenses, driver qualification files, medical certifications, endorsements, restrictions, and motor vehicle records.
Maintain complete, compliant, and audit-ready documentation for driver qualifications.
Define the long-term vision and strategy for the CDL program, including policies, procedures, controls, and performance measures.
Establish governance and monitoring systems to ensure compliance outcomes and implement improvements to reduce financial and regulatory risk.
Establish and optimize compliance systems, reporting tools, and vendor relationships for effective monitoring and recordkeeping.
Develop reports and dashboards to provide visibility into compliance performance, risks, and trends.
Monitor and interpret changes in FMCSA, DOT, Michigan SOS, and related regulations, translating them into actionable policies and operational standards.
Advise leadership on regulatory requirements, risk, and business impact.
Lead audit preparation activities, support regulatory reviews, and address compliance findings.
Design, implement, and maintain the governance framework for the enterprise CDL compliance program, including policies, standards, oversight processes, and escalation protocols.
Serve as the accountable authority for program governance and effective risk management.
Partner with Operations, Safety, HR, Legal, and business leaders to address compliance issues and support driver qualification requirements.
Other Duties as assigned