CDL B Delivery Truck Driver

Sysco•Des Moines, IA

About The Position

The CDL B Delivery Truck Driver runs daily delivery routes with frequent stops, loading packages onto hand trucks and unloading products at each stop in the order assigned by the Transportation Department Manager. The driver operates in a cross-dock model, picking up a loaded truck from a nightly delivery at the assigned loading dock and returning the empty truck to the assigned lot at the end of the route. The role may also occasionally assist with loading trucks, palletizing products, and other duties assigned by a supervisor or manager. The driver is expected to operate routes efficiently, provide professional customer service, verify deliveries and obtain customer signatures, report discrepancies and returns, and follow company and Department of Transportation safety procedures. Work involves handling products in varied weather and traffic conditions and performing frequent physical tasks, including lifting, bending, reaching, pushing, and pulling.

Requirements

High school diploma, GED, or equivalent.
One year of route delivery experience or applicable experience driving a straight truck.
Valid Class B Commercial Driver’s License; Class A is preferred.
Ability to read and speak English sufficiently to converse with the public, understand highway traffic signs and signals, respond to official inquiries, and make entries on reports and records.
Ability to operate a vehicle in varied traffic and weather conditions.
Ability to meet or exceed company productivity levels and established cases-per-error goals.
Strong customer relations and problem-resolution skills.
Ability to plan and organize work independently of direct supervision.
Ability to develop working knowledge of products and inventory control techniques and procedures.
Ability to maintain interdepartmental communication related to routing, safety, and customer relations.
Ability to communicate articulately and perform simple arithmetic.
Frequent lifting of products up to 50 pounds during the shift and infrequent lifting up to 80 pounds.
Ability to climb on and off the truck box, bend, squat, push, pull, and work in confined spaces.

Nice To Haves

Class A Commercial Driver’s License.
Experience handling money.

Responsibilities

Run routes efficiently, meeting or exceeding designated route times.
Unload products by hand or with a hand cart and place them in designated customer storage areas, including transporting products down ramps, stairs, or docks in all weather conditions.
Frequently lift, push, or move products weighing 1–75 pounds and sometimes up to 100 pounds; reach up to 72 inches to stack and unstack pallets and hand carts; bend and twist while loading and unloading and retrieving items from the trailer.
Verify deliveries with customers and obtain proper signatures.
Contact management for authorization when invoice discrepancies occur; communicate errors and returns.
Call in when a customer does not receive the entire order.
Handle customer complaints professionally.
Handle company equipment properly, follow written driver safety rules, and perform pre-trip inspections.
Perform pre-trip and post-trip responsibilities in accordance with DOT regulations and Sysco policies and procedures.
Occasionally assist with loading trucks, palletizing products, and other duties assigned by a supervisor or manager.
Provide technical, customer relations, and personnel management for major programs and projects.