CD Technician Float

Progress Valley Inc•Bloomington, MN

17h•$20 - $25•Onsite

About The Position

The Float CD Tech serves as a caretaker and custodian for clients and the facility, monitoring client conduct, maintaining clean and orderly premises, orienting new residents to house rules and procedures, and supporting the counseling team. When the Program Manager is absent, the Float CD Tech assumes responsibility for safety matters. This position is not assigned to a specific facility. The employee may provide coverage at any Progress Valley facility where staffing support is needed and may be asked to report to a different facility on a scheduled workday with as little as one hour’s notice. The role calls for sound judgment, self-confidence, crisis tolerance, and the ability to de-escalate conflict and respond professionally to medical emergencies. The Float CD Tech is expected to maintain client confidentiality and present a positive, professional image. The position embodies Progress Valley’s core values through compassionate, person-centered care, ethical conduct, clear communication, accountability, adaptability, and continuous growth. The listed schedule is 40 hours per week: Friday through Monday, 11:00 p.m. to 7:00 a.m. The role is benefit eligible. The work takes place in a residential treatment facility. Business needs may require overtime, shift work, holiday coverage, rotating schedules, or schedule changes. Physical requirements include repetitive hand and finger movements for typing or writing; frequent standing, walking, stooping, kneeling, or crouching; and reaching with hands and arms. Other tasks may be assigned, and job descriptions are subject to periodic review.

Requirements

High school diploma or GED.
Highly dependable and effective at managing multiple tasks.
CPR/First Aid certification or ability to be trained.
Ability to work independently with minimal supervision.
Ability to maintain strict client confidentiality.
Ability to convey a positive and professional image.
Ability to communicate, converse, and exchange information effectively.
Current TB Gold Test or ability to obtain one.
Must pass a favorable DHS Rule 11 background check.
Ability to relate to people from diverse backgrounds.
Valid state driver’s license and a positive driving record, subject to periodic review.
Ability to demonstrate sound judgment, de-escalate and resolve conflict, and tolerate crises.
Ability to respond professionally to medical emergencies.

Nice To Haves

Education and/or experience in human services or a related field.

Responsibilities

Monitor and supervise client activities and daily responsibilities using a person-centered approach.
Explain house rules, regulations, and procedures to incoming clients.
Conduct client intakes, including documenting medications, searching belongings, assigning keys and linens, and assisting with required documentation.
Facilitate client discharges, including room cleaning, returning keys and linens, assisting with documentation, and storing belongings.
Greet visitors and ensure compliance with visiting policies.
Respond promptly and calmly to clients’ emergency medical needs.
Collect urinalysis samples and perform breath analysis testing as needed.
Follow program policies, regulations, confidentiality requirements, vulnerable adult reporting procedures, and incident and accident reporting procedures.
Ensure compliance with fire and safety codes and follow emergency fire and weather procedures.
Secure personal belongings of clients who depart for up to 60 days or until the Program Manager provides disposition instructions.
Communicate inappropriate or suspected inappropriate client behavior to staff and provide counseling staff with feedback about client activities and behavior.
Address client non-compliance and escalate concerns to counseling staff or the Program Manager as appropriate.
Manage client crisis situations using established procedures for communicating with clinical staff and management.
Document and communicate physical health issues to the nurse and other program staff.
Answer the telephone, log messages, check voicemail, and route messages appropriately.
Maintain client behavioral interventions, including earned privileges and restrictions communicated by counseling staff.
Maintain resident sign-out logs, passes, and permissions, and confirm clients are present at appropriate times.
Record shift activities accurately and thoroughly in the daily log.
Record and count new and refill medications and document medication changes; assist the nurse in requesting medications and refills from the preferred pharmacy.
Ensure premises are locked and secured, unnecessary lights are off, and appliances are turned off.
Coordinate with the Lead CD Tech to maintain adequate supplies of linens, cleaning supplies, and office supplies.
Complete demographic and statistical reports as directed.
Document maintenance needs and communicate significant incidents, building emergencies, and major repair needs to maintenance staff, the Maintenance Supervisor, and the Program Manager.
Perform clerical duties, including data entry, filing, copying, and light typing.
Drive the house vehicle as needed and assist maintenance staff with vehicle upkeep.
Handle interventions for minor client violations using sound judgment and de-escalation skills; follow program emergency procedures.
Conduct rounds to ensure clients are present and safe.
Follow safety measures, including carrying a cell phone and flashlight as appropriate, remaining within the property perimeter, contacting 911 for emergencies or intruders, and not attempting to apprehend intruders.
Search the facility, clients, and belongings as needed or scheduled.
Supervise and record monthly fire drills.
Maintain facility grounds through light cleanup and lawn and snow removal as needed.
Understand and coordinate building wellness-system maintenance tasks with the Program Manager or Maintenance Technician.
Attend required training events and staff meetings.
Promote a positive, safe, harmonious, productive, and challenging work environment; seek improvements to client services and operational processes and contribute to expansion of Progress Valley’s services.
Perform other tasks and duties assigned by a supervisor or management.