CCTV Operator at Lakewood Amphitheatre

Live Nation Entertainment•Atlanta, GA

6d•Onsite

About The Position

The Lakewood Amphitheatre seeks a CCTV Operator responsible for operating, resource allocation, and communication during emergency incidents. Primary duties include monitoring and operating various video screens and collaborating with venue and emergency personnel. The role requires efficient communication, technology utilization, and critical information gathering for effective emergency response. This is part-time seasonal, event based position that requires evening and weekend availability.

Requirements

High School Diploma or equivalent preferred
At least 2 years of experience in a similar role preferred
Strong strategic thinking and creative problem-solving skills
Excellent verbal, written and interpersonal communication skills
Experience with CCTV software is strongly preferred
Acute sense of judgment, tact and diplomacy
A strong sense of teamwork and ability to execute programs
Ability to use standard office equipment
Proficient in Microsoft Office

Responsibilities

Monitor venue CCTV during all phases of event to ensure safety of all parties on-site
Maintain a log of all incidents that are observed on CCTV during each event
Investigates and resolves complaints via venue CCTV
Work in conjunction with the venue management to ensure compliance with all policies and procedures that relate to local, state, and federal laws and regulations
Work directly with venue management regarding issues that require the attention of medical, security, or law enforcement
Monitors venue activity and informs department heads of potential deployment changes needed
Observe guests and employees via CCTV to preserve order and protect property
Monitor activity and identify potential, developing or escalated issues that may need attention
Ability to work with a diverse group of co-workers and develop strong working relationships across all departments
Receive emergency and non-emergency calls and record significant information
Address problems and requests by transmitting information to the proper departments
Utilize discretion and practice integrity monitoring event activities