Lakewood Amphitheatre - Ancillary Sales Crew

Live Nation Entertainment • Atlanta, GA

6d • Onsite

About The Position

The Ancillary Sales team is a fun and unique position inside our venue. As a member of this team, you will assist our guests with point-of-sale items and upgrades, such as premier parking, lawn chair rentals, photo booth, and lockers. This team will work closely with the Ancillary Manager to oversee what offers will be available for each show, and how this will be communicated to our guests. It is the perfect position for someone who is detail oriented and enjoys working independently while still being part of a team. This is a seasonal, part-time position.

Requirements

• Position requires constant walking, standing and occasional sitting in an outdoor environment in all weather conditions, lifting/carrying 25+ pounds.
• High school diploma/GED preferred.
• Must be highly motivated and able to work independently.
• Excellent verbal, written and interpersonal communication skills.
• Acute sense of judgement, tact, and diplomacy.
• Prior cash handling experience preferred.
• Familiar with iPhone and iPad technology.
• Attention to detail, quality and accuracy.
• Ability to work independently in a fast-paced environment.
• Outgoing, engaging, self-starter.
• Enjoys interacting with guests.
• Ability to work weekdays, weekends, and holidays, including late evenings.
• Must pass a required pre-employment background check.

Responsibilities

• Greet all guests and assist in answering any questions they may have about the venue.
• Promote and sell, distribute, collect, and organize lawn chairs throughout the venue.
• Selling all the various upsells offered at each event including, but not limited to, fast lane, VIP club access, VIP seating upgrades, locker rentals, clear bags, and parking.
• Communicate daily specials on premier parking, future ticket specials and seat upgrades to guests.
• Assist Ancillary Manager in setting up and breaking down signs, tables and tents as needed.
• Examine tickets or passes pre-purchased to determine authenticity, using criteria such as color or date issued.
• Maintain order and ensure adherence to safety rules.
• Handle credit card transactions according to Live Nation's audit guidelines.
• Balance out at the end of each shift with a supervisor.
• Partner with fellow crew members at the end of show to close the venue-this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
• Participate in post-show clean up including picking up and sorting trash, recycling, and compostable materials.

Benefits

• generous vacation
• healthcare
• retirement benefits
• student loan repayment
• tuition reimbursement
• six months of paid caregiver leave for new parents including fostering
• perks like Roadie Babies helping new parents care for their babies on work trips
• access to free live events through our exclusive employee ticketing program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED