CCTV Camera Monitoring Officer

Hammer Head Security•Milpitas, CA

2d•Onsite

About The Position

We are seeking a professional and customer-service-oriented CCTV Monitoring Officer / Security Officer to provide a strong security presence at a high-value warehouse and logistics facility. This is primarily a standing post requiring officers to remain alert, visible, and engaged throughout the shift while maintaining a professional presence and providing excellent customer service to employees, visitors, and vendors. Responsibilities include monitoring surveillance systems, observing site activity, identifying suspicious behavior, maintaining access control awareness, and communicating effectively with on-site security personnel and Dispatch when incidents or security concerns occur.

Requirements

High school diploma or equivalent required
Basic computer knowledge and report-writing ability required
Ability to work independently and make sound decisions under pressure
Reliable transportation and dependable attendance required

Nice To Haves

Previous security, CCTV monitoring, warehouse security, or dispatch experience preferred
Strong attention to detail and situational awareness
Excellent verbal and written communication skills
Ability to remain alert and focused for extended periods
CCTV surveillance systems
Warehouse or logistics security operations
Access control systems
Dispatch or control room environments
Loss prevention or asset protection experience

Responsibilities

Monitor CCTV cameras covering entrances, loading docks, warehouse areas, parking lots, and perimeter locations
Observe and report suspicious activity, unauthorized access, or safety concerns
Maintain accurate incident reports and daily activity logs
Communicate effectively with dispatch and on-site officers
Monitor access control activity and after-hours site movement
Assist with loss prevention and asset protection efforts
Report equipment malfunctions, hazards, or emergency situations immediately
Monitor CCTV camera systems covering entrances, exits, warehouse areas, loading docks, parking lots, and perimeter locations
Observe and report suspicious activity, unauthorized access attempts, safety concerns, or unusual behavior
Maintain continuous communication with Dispatch and on-site security personnel
Support access control procedures for employees, vendors, visitors, and delivery personnel
Monitor warehouse operations and assist with loss prevention efforts
Identify and report security, safety, or operational concerns in a timely manner
Complete Daily Activity Reports (DARs), incident reports, and shift documentation accurately and professionally
Monitor after-hours activity and ensure property security during non-business hours
Assist with emergency response procedures when required
Ensure surveillance equipment and communication devices remain operational and report malfunctions immediately
Maintain professionalism and confidentiality while performing assigned duties