CCMS Outreach Caseworker

The Calgary John Howard Society • Calgary, AB

1d • Hybrid

About The Position

The Calgary John Howard Society (CJHS) is a charity that reduces crime and makes Calgary communities safer by helping youth and adults make positive changes and move away from criminal behaviour. We do this by addressing the root causes of crime through housing, education, employment programs and support so that individuals have alternatives to breaking the law. CJHS is committed to restorative justice and an organizational environment that recognizes the dignity and worth of each person. CJHS values diversity and inclusion and welcomes qualified applicants from all walks of life.

The Community Case Management and Supervision (CCMS) program is part of the Canada Border Services Agency’s (CBSA) Alternative to Detention (ATD) framework. Consistent with the mission statement of the John Howard Society, the primary objective of the program is to supervise individuals in the community who remain cooperative with the CBSA but who may lack a bondsperson, or who require social service support in addition to a bondsperson to mitigate risk upon release into the community. Case management principles contribute to the management of that risk through the facilitation and coordination of necessary services. Those services are documented in a supervision plan, based on a comprehensive assessment of the client’s risk and needs. This provides for appropriate monitoring to allow for the release and supervision of an individual in the community.

In this FTE 40 hour/week position, the CCMS Caseworker will work in an integrated and collaborative way to provide supervisory and referrals services, guidance, and empowerment for self-management within the community. Serves as moral support for individuals who are released from detention based on the case manager’s assessment. This is balanced with the understanding of the legal and immigration conditions of release imposed that allow such individuals to participate in the program.

Reporting to the Community Reintegration Program Manager this individual will practice client-centered case management; build supportive community relationships; complete casework documentation and data collection; and report outcomes. This role works in a hybrid fashion that combines onsite and mobile work to meet the needs of the program and support the staff and program participants at various locations throughout Calgary. As such, this position requires a valid license and vehicle.

The primary focus and areas of responsibility include:

Engaging with clients who are part of Canada’s ethno-cultural communities;
Comprehensive file reviews and release plan development that acknowledges community safety, client stability, and willingness to comply.
Completing all documentation including referrals, assessments, crisis plans/risk assessments, case notes, and funder reporting.
Providing guidance and strategies to support the clients dealing with direct and/or vicarious trauma;
Creating opportunities for participants to engage in programming, including but not limited to recreational, educational, and community involvement.
Shared responsibility for on-call - overnight and possibly weekends
This role works in a hybrid fashion that combines onsite and mobile work to meet the needs of the program and support the staff and program participants at various locations throughout Calgary. As such, this position requires a valid license and vehicle.

The scope of employment may include:
Sitting at a desk for multiple consecutive hours to complete administrative tasks and file reviews.
Transporting clients to appointments and performing other duties in your personal vehicle - with compensation for mileage.
Arranging and/or assisting with move-in and out, this can require lifting up to 50 lb
Utilizing crisis intervention strategies to de-escalate potentially violent or high-risk situations
Exposure to biohazardous materials.

Requirements

• Post-secondary education in a relevant discipline (i.e., human services, social work, etc.).
• Experience working with the target population.
• Preferably 2 years of experience in Intensive Case Management and community supervision.
• Valid driver's license.
• Access to a vehicle.

Nice To Haves

• Knowledge and experience of corrections.
• Brain Story Certification.

Responsibilities

• Provide supervisory and referrals services, guidance, and empowerment for self-management within the community.
• Serve as moral support for individuals who are released from detention based on the case manager’s assessment.
• Practice client-centered case management.
• Build supportive community relationships.
• Complete casework documentation and data collection.
• Report outcomes.
• Engage with clients who are part of Canada’s ethno-cultural communities.
• Conduct comprehensive file reviews and release plan development that acknowledges community safety, client stability, and willingness to comply.
• Complete all documentation including referrals, assessments, crisis plans/risk assessments, case notes, and funder reporting.
• Provide guidance and strategies to support clients dealing with direct and/or vicarious trauma.
• Create opportunities for participants to engage in programming, including but not limited to recreational, educational, and community involvement.
• Share responsibility for on-call duties, including overnight and possibly weekends.
• Sit at a desk for multiple consecutive hours to complete administrative tasks and file reviews.
• Transport clients to appointments and perform other duties in your personal vehicle.
• Arrange and/or assist with move-in and out.
• Utilize crisis intervention strategies to de-escalate potentially violent or high-risk situations.

Benefits

• Compensation for mileage when transporting clients.
• A criminal record will not disqualify you from employment; each application is evaluated individually.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree