CCMA - Population Health

Curry Health Network•Brookings, OR

1d•Onsite

About The Position

Under the general supervision of the Director of Primary Care and Population Health, The Population Health Medical Assistant (PHMA) supports the Population Health team and primary care clinics in improving patient outcomes through proactive outreach, care-gap closure, clinical data review, and coordination of preventive and chronic disease care. This position works closely with providers, nurses, care coordinators, and other members of the care team to identify patients who may benefit from additional services and ensure appropriate follow-up. The Population Health MA uses clinical knowledge, organizational skills, and attention to detail to support population health initiatives, quality improvement programs, and value-based care goals across the organization.

Requirements

High School graduate or equivalent is required.
Certified Clinical Medical Assistant through the National Healthcareers Association (CCMA) required.
For those with at least 6 months of prior work experience as an MA, or a certificate of completion from a Medical Assistant program, CCMA certification must be obtained within 6 months of employment with CHN; For those with less than 6 months of experience as an MA, CCMA certification must be obtained within 1 year of employment as an MA with CHN.
Current AHA BLS certification is preferred at the time of hire or must be obtained within 60 days of employment.
Basic computer knowledge including Microsoft Word, Excel and Outlook is required.
Good communication skills are required, both verbally and in written form.
Excellent customer service skills are required.

Nice To Haves

Successful completion of a Medical Assistant Program preferred.
Six months or more Medical Assistance experience preferred.

Responsibilities

Review patient panels, registries, reports, and medical records to identify preventive, wellness, and chronic care needs; support care gap identification, chart review activities, pre-visit planning, and quality data validation.
Conduct proactive patient outreach through approved communication methods to facilitate preventive care, chronic disease management, completion of recommended screenings and testing, wellness visits, immunizations, and other follow-up services.
Coordinate patient care activities by scheduling appointments, laboratory services, screenings, referrals, and follow-up care, while supporting timely access to appropriate clinical and community resources.
Support population health and chronic disease management programs by assisting with patient education, reinforcing established care plans within the Medical Assistant scope of practice, and facilitating communication with providers, nurses, care coordinators, dietitians, and other members of the care team.
Maintain accurate and timely documentation of patient interactions, outreach efforts, interventions, care coordination activities, and other required information within the electronic medical record and applicable tracking systems.
Monitor assigned work queues, patient lists, registries, and population health projects; track patient follow-up activities; identify barriers to care; and assist in closing gaps in care for targeted patient populations.
Participate in quality improvement, value-based care, and population health initiatives by supporting data accuracy, identifying opportunities for process improvement, communicating findings to clinical staff, and contributing to organizational quality and performance goals.
Other duties as assigned to support the overall effectiveness of the department and organizational performance in accordance with Curry Health Network’s Mission, Vision and Shared Values.

Benefits

Enhanced parental leave: 12 weeks of Oregon Paid Leave (if applicable) followed by 6 additional weeks of CHN-paid parental leave
75% discount on CHN patient responsibility costs for employees and eligible dependents
Choice of two medical plans, including an HSA with employer contributions of up to $1,920 annually
403(b) with employer match and 457(b) retirement plans with Pre-Tax and Roth options
100% employer-paid medical flight membership for employees and household members
Employer-paid life insurance equal to one year's annual salary for eligible full-time and part-time employees
Optional dental and vision insurance
FSA and Dependent Care Assistance Program (DCAP)
Tuition assistance and certification achievement incentives
Employee recognition programs and career growth opportunities