CCE Shop Technician

Stowers Machinery Corporation•Knoxville, TN

12d•Onsite

About The Position

The CCE Shop Technician performs diagnostics, repairs, and preventative maintenance on CCE equipment, completing work efficiently and accurately in accordance with manufacturer guidelines and company standards. The role supports shop operations by managing assigned work orders and coordinating with Shop Supervisors, Service Managers, and fellow technicians to maintain workflow and meet customer expectations. The technician represents Stowers Machinery professionally in internal interactions and occasional customer engagements, contributing to a high-performance, team-oriented service environment. The position includes diagnosing and repairing heavy equipment, completing preventative maintenance, documenting findings and repairs, communicating equipment condition and recommended work, maintaining a safe and organized work area, and supporting warranty repair processes. The technician may assist with moving equipment and with training or supporting less experienced technicians. The role is shop-based, with regular exposure to noise, machinery, and industrial conditions; some exposure to site conditions may occur. Overtime may be required during peak demand. Other reasonably related duties may be assigned by management.

Requirements

High school diploma or equivalent required.
Understanding of diesel engines, hydraulics, electrical systems, and heavy equipment components.
Ability to read and interpret service manuals, schematics, and diagnostic reports.
Proficiency with diagnostic tools, shop equipment, and repair procedures.
Strong communication skills for reporting findings and coordinating with shop leadership.
Ability to complete accurate documentation and follow established processes.
Knowledge of safety procedures, PPE requirements, and shop best practices.
Hands-on experience with heavy equipment diagnostics and repair.
Strong problem-solving skills and ability to identify and resolve mechanical issues.
Ability to work efficiently in a high-volume shop environment.
Ability to lift, carry, or move heavy components and tools; stand, bend, climb, or work in confined spaces for extended periods; and wear required PPE.
Ability to manage multiple tasks and maintain accuracy in a fast-paced setting.
Must meet requirements for driving company vehicles if applicable.

Nice To Haves

Experience repairing CCE equipment, diesel engines, or related machinery.
Familiarity with Caterpillar equipment, service systems, diagnostic tools, and dealership service processes.
Certifications in diesel technology, hydraulics, or equipment repair.
Technical training or an associate degree in diesel technology, heavy equipment repair, or a related field.

Responsibilities

Perform diagnostics, troubleshooting, and repairs on heavy equipment.
Complete preventative maintenance services, including fluid changes, inspections, and adjustments.
Document findings, parts used, and repair actions in work orders.
Communicate equipment condition and recommended repairs to supervisors.
Maintain tools, equipment, and work areas in a clean and safe condition.
Follow safety procedures and comply with company and regulatory standards.
Assist with moving equipment into and out of the shop as needed.
Support warranty repair processes and complete appropriate documentation.
Share knowledge and repair techniques with less experienced technicians when needed.
Assist in training new technicians on procedures, documentation, and equipment operation.
Promote a safe, organized, and efficient shop environment and represent the shop professionally through teamwork.