CCBHC Triage Specialist

Metropolitan Family Services • Merrionette Park, IL

2d • $59,000 - $78,000 • Onsite

About The Position

Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. We are currently looking to fill a CCBHC Triage Specialist role at our Merrionette Park office.

Requirements

• Master’s degree in social work or a related behavioral science field from an accredited college or university required.
• Licensed Social Worker (LSW) or Licensed Professional Counselor (LPC); IL Qualified Mental Health Provider (QMHP), required.
• Minimum 2 years of experience in behavioral health, crisis intervention, or intake settings, required.
• Must obtain IM+CANS Certification within 30 days of hire.
• Proficiency in using HFS electronic eligibility systems (MEDI/REV) and Electronic Health Records.
• Good computer skills and ability and willingness to learn a variety of applications.
• Proficiency with Microsoft Office programs.
• Must be detailed oriented with good organizational skills.
• Excellent communication skills (verbal and written).
• Excellent interpersonal skills.
• Ability to multitask within a fast-paced environment and meet multiple deadlines simultaneously.
• Demonstrated courtesy, patience, and good judgment under pressure.
• Ability to work effectively with diverse individuals and groups.

Nice To Haves

• Bilingual (English/Spanish) preferred.
• Knowledge of ASAM criteria for substance use disorder triage preferred.
• Experience serving Veterans and their families preferred.
• Ability to complete required 40-hour domestic violence training, preferred.

Responsibilities

• Conduct initial screenings and comprehensive diagnostic assessments (mental health and substance use) to determine the appropriate level of care.
• Use the Illinois Medicaid Comprehensive Assessment of Needs and Strengths (IM+CANS) to document clinical needs, risk factors, and strengths for all new clients.
• Provide immediate de-escalation, safety planning, and short-term crisis counseling for individuals in acute distress.
• Facilitate the initial Person-Centered Treatment Plan in collaboration with the client and their family, ensuring alignment with CCBHC quality measures.
• Work with Peer Support Specialists, Case Managers, and Clinicians to provide "warm handoffs" to internal programs.
• Maintain timely and accurate electronic health records (EHR) in compliance with 42 CFR Part 2 and HIPAA standards.
• Effectively work with diverse staff and service population.
• Other duties as assigned.

Benefits

• Medical Coverage, Dental Coverage, and Vision Coverage.
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.
• $2,500 Sign-on Bonus for first-time employees with MFS ($1,250 on the first paycheck and $1,250 after 6 months of employment).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level