CCBHC Community Support Team (CST) Clinical Supervisor

Metropolitan Family Services • Merrionette Park, IL

2d • Hybrid

About The Position

Metropolitan Family Services (MFS) is seeking a Community Support Team (CST) Clinical Supervisor for its Merrionette Park Office. MFS is dedicated to empowering families to learn, earn, heal, and thrive, with a strong emphasis on community. This role involves providing clinical oversight, staff supervision, case consultation, program coordination, and direct client care, all while promoting an integrated, whole-person approach to care grounded in evidence-based practices.

Requirements

• Master's Degree in Social Work, Counseling or related field from an accredited college or university, required.
• Must be an LPHA in the State of Illinois, Licensed Clinical Professional Counselor (LCPC) or Licensed Clinical Social Worker (LCSW), required.
• Minimum of 2 years of post-licensure clinical experience, required.
• Proficiency in IM-CANS certification (or ability to obtain within 30 days) and knowledge of ASAM criteria, required.
• Satisfactorily pass all relevant screening and criminal background checks.
• Driving for work required with a personally owned vehicle.
• Must possess a valid Illinois Driver’s License and reliable transportation.

Nice To Haves

• Prior experience with Rule 132/140 or CST/ACT models strongly, preferred.
• 4+ years of post-graduate counseling or social work experience with increasing levels of responsibility, preferred.

Responsibilities

• Reviews and authorizes IM+CANS assessments and treatment plans, ensuring medical necessity and compliance with Medicaid, CST requirements, and CCBHC standards.
• Maintains quality and quantity of services.
• Keeps abreast of client service needs and participates in planning for them.
• Promotes an integrated, whole-person approach to care that addresses clients' behavioral health, physical health, and safety needs.
• Cultivates a positive, collaborative team culture.
• Leads daily team huddles and weekly team meetings to facilitate communication and ensure coordinated care.
• Provides and documents direct clinical supervision to team members, including those seeking professional licensure.
• Responsible for all personnel matters within team including hiring, assigning, and staff.
• Identifies for manager, leadership potential of program staff.
• Provides weekly individual and group supervision; track licensure hours for associate-level clinicians (LPC/LSW).
• Serves as a primary thought partner for complex cases, crisis response, and mandated reporting decisions.
• Provides on-call clinical consultation for mobile crisis responses and stabilization efforts.
• Monitors team caseloads and ensure appropriate staff-to-client ratios.
• Assists with scheduling to ensure client needs are met daily.
• Manages daily operations, including scheduling, performance metrics, and service integration.
• Ensures appropriate integrations of multi-service, multi-disciplinary, and systems approach.
• Participates in developing the unit’s annual and long-range plans and recommend program budgets to management.
• Provides direct services each week, including mental health rehabilitative services, therapy (individual, group, and/or family), and crisis intervention as needed.
• Conducts person-centered assessments and develops individualized treatment plans in collaboration with clients, families, and team members.
• Diagnoses and treats behavioral health conditions using evidence-based practices.
• Identifies and responds to changes in client needs, including decompensation or risk of hospitalization, and adjusts levels of care accordingly.
• Coordinates care with family members, internal providers (medical, dental, SA/DV), and external partners such as schools, DCFS, hospitals, and community organizations.
• Delivers services in the home, community settings, and virtually, as appropriate.
• Responds to client and family needs outside of scheduled sessions, including during crises.
• Ensures fidelity to evidence-based models and compliance with documentation standards, billing requirements, organizational policies, and regulatory and accreditation standards.
• Completes and reviews clinical documentation (i.e., IM+CANS, progress notes) to ensure accuracy, quality, and timeliness.
• Audits clinical documentation to ensure it meets medical necessity and "Golden Thread" standards for CCBHC auditing.
• Develops and maintains partnerships with local providers and community groups to facilitate client referrals and linkages.
• Works effectively with diverse staff and service population.
• Other duties as assigned.

Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.
• $2,500 Sign-on Bonus for first-time employees with MFS! ($1,250 on the first paycheck and $1,250 after 6 months of employment).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level