CBO Insurance Sr. Specialist - Revenue Cycle

Henry Ford Health • Troy, MI

1d

About The Position

The CBO Insurance Sr. Specialist is responsible for effectively and efficiently resolving complex accounts, acting as a subject matter resource for his/her functional area, coaching team members on account resolution workflows, and assisting the supervisor with team management. The Sr. Specialist confirms the accuracy and completeness of patient financial, insurance and demographic information to ensure compliant claims are sent to payers. The Sr. Specialist works independently to resolve complex diagnostic accounts. The Sr. Specialist helps drive change by identifying areas where performance improvement is needed (for example, day-to-day workflow, education, process improvements, patient satisfaction). The Sr. Specialist performs quality validations of information as well as continuous education and opportunity feedback to a multi-disciplinary team with the objective of managing the cost of care and providing timely and accurate information to payers.

Requirements

• High school diploma or equivalent
• 5+ years of experience in revenue cycle/CBO
• Prior healthcare revenue cycle position experience
• Extensive revenue cycle process improvement experience

Nice To Haves

• Billing/coding certificate
• College coursework in accounting, business, or healthcare administration
• Intermediate proficiency with Microsoft Office suite

Responsibilities

• Effectively and efficiently resolving complex accounts
• Acting as a subject matter resource for his/her functional area
• Coaching team members on account resolution workflows
• Assisting the supervisor with team management
• Confirming the accuracy and completeness of patient financial, insurance and demographic information to ensure compliant claims are sent to payers
• Working independently to resolve complex diagnostic accounts
• Identifying areas where performance improvement is needed (for example, day-to-day workflow, education, process improvements, patient satisfaction)
• Performing quality validations of information
• Providing continuous education and opportunity feedback to a multi-disciplinary team with the objective of managing the cost of care and providing timely and accurate information to payers

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED