CB Credit Specialist - Decatur, AL

SouthState Bank•Billings, MT

7d•Onsite

About The Position

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here! BASIC PURPOSE: This position is responsible for, but not limited to, setting up new customer applications, verifying references, pulling credit reports. Position is also responsible for general administrative tasks of department.

Requirements

Must have strong communication skills characterized by excellent writing and speaking skills
Proficient with general office machines and programs to include Microsoft Office Word, Excel, Outlook, and other software that might be utilized in the department
Ability to use the computer efficiently and the capacity to learn new software programs as they are rolled out by the Bank
Must have good knowledge of business English, including spelling and punctuation
Must possess basic English language skills in order to write and speak clearly, and effectively with coworkers and customers
Must be well-organized, accurate, and attentive to detail
Must be cooperative and willing to assist coworkers and customers on a regular basis
Must have effective listening skills demonstrated by the ability to listen to others talk (without interruption), understand them, and then propose solutions or make contributions based on the points made by others
Must possess excellent multi-tasking skills and be able to function well under pressure
Must be able to remain composed under pressure and respond to customer and coworker concerns regularly
Must have a keen eye for detail and follow instructions to the letter
Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times
High school graduate or equivalent
Excellent verbal and written communication skills are required as well as excellent customer relations skills
Must be proficient in Excel, Word, and Outlook and general office duties
Must effectively manage workflow and assignments - appropriately prioritizing work; Attention to detail and accuracy is required

Nice To Haves

experience using Cadence operating system is preferred

Responsibilities

Set up new applications on the system within established guidelines
Contact vendors for credit references via telephone, fax, and email
Research companies by utilizing the internet
Access credit reports for businesses and individuals
Create and update new client reports
Enter data into Cadence and CBCentral
Perform general office duties such as answering telephone and interacting with clients
Goal is to complete an average of 20 applications per day
Develop skills through cross-training with analysts in authorizations and approval of updates and new accounts as time allows
Special projects as assigned by manager
Ensure that the Bank’s policies and procedures, code of conduct, and regulatory guidelines are strictly complied with
Provide assistance to other employees by liaising with them through healthy and positive interactions
Be involved in performing marketing endeavors/efforts
Continuously update skills by participating in professional training
Seek opportunities to improve skills through cross-training offered by the Bank
All other tasks, responsibilities or duties, as directed by management