CAU Eligibility Specialist

University of New Orleans•Baton Rouge, LA

78d•$40,000 - $50,000

About The Position

This position is within the Eligibility Support department at LSU New Orleans. The role involves timely completion of appeal actions, processing CAU reversals, clearing issues in LaMEDS, and documenting eligibility research. The specialist will also prepare eligibility decision notices, maintain knowledge of Medicaid policies and procedures, and interpret complex federal, state, and agency policies. Additionally, the role requires trending and analyzing appeals data to inform training needs and decision-making, and attending required meetings and trainings.

Requirements

Bachelor’s degree or 6 years of professional experience in lieu of degree.
2 years of professional experience determining Medicaid eligibility.
Current working knowledge of the LaMEDS system.
Excellent analytical skills, effective organizational and time management skills.
Great attention to detail and follow up.
Excellent verbal and written communication skills.

Nice To Haves

Advanced degree.
Minimum 4 years of professional experience in determining Medicaid eligibility.
Minimum 2 years of professional experience working with Medicaid appeals process.
Advanced knowledge of the LaMEDS system.
Experience with data analysis and research.

Responsibilities

Timely complete appeal actions to re-open and/or close cases in accordance with appeal status.
Process CAU reversals which will include clearing issues and discrepancies in LaMEDS to assist with the processing of applications and renewals.
Review data systems to determine what action needs to be performed.
Maintain controls to ensure reversals are completed within required deadlines.
Document eligibility research electronically in the required Medicaid system applications.
Prepare eligibility decision notices by inputting required data into the corresponding Medicaid application systems, as necessary.
Maintain knowledge of Medicaid policies and procedures and ensure that any new changes, updates or clearances are applied accordingly.
Maintain knowledge and usage of all verification systems the agency has access to.
Interpret and apply complex federal, state, and agency policy.
Employ rudimentary knowledge and terminology of legal, medical and business areas, including real estate and insurance.
Trend and analyze appeals data both regionally and statewide.
Develop and produce reporting based on appeals data to influence training needs and decision making.
Attend and participate in required meetings and trainings.
Other tasks as directed.