Toledo Complex Food & Beverage - Catering Supervisor

ASM Global•Toledo, OH

1d•Onsite

About The Position

The Toledo Complex includes both the Huntington Center and the Glass City Center, and this role provides operational support across both locations. Reporting directly to the Director of Catering and/or Catering Manager, the Catering Supervisor is responsible for overseeing the set-up, execution, and breakdown of banquet and catering functions while ensuring exceptional guest service and operational excellence.

Requirements

High school diploma or equivalent required; some college preferred.
Strong organizational skills with the ability to make quick and accurate decisions in a fast-paced environment.
Ability to perform effectively under pressure while maintaining professionalism.
Ability to work collaboratively with co-workers to ensure compliance with service standards.
Basic knowledge of food and beverage preparation, banquet service standards, guest relations, and hospitality etiquette.
Knowledge of table settings, service ware, and menu items.
Must be able to read, write, and speak English to communicate effectively with guests and team members.
Ability to lift and transport items weighing 10–30 pounds regularly and up to 50 pounds occasionally.
Must have sufficient mobility to perform assigned tasks, including frequent reaching, bending, stooping, wiping, pushing, and pulling for extended periods.
All applicants must be at least 18 years of age.

Nice To Haves

Strong communication skills
Teamwork and collaboration
Reliability and accountability
Organization and attention to detail
Sense of urgency
Safety awareness
Guest-service mindset

Responsibilities

Oversee the set-up and clean-up of banquet and catering functions to ensure successful event execution.
Maintain inventory of equipment, small wares, disposables, and beverages.
Supervise housemen and stewarding staff during event set-up and breakdown.
Coordinate the movement and distribution of beverages and equipment for all events.
Supervise food and beverage service operations, including room set-up and post-event clean-up.
Assist with planning, organizing, and executing all catered functions and events.
Greet clients and event contacts while responding promptly to requests and concerns.
Conduct pre-event roll call meetings to communicate event details, expectations, and service standards to staff.
Oversee general cleaning responsibilities to maintain sanitation and health standards.
Coordinate with Facilities, Catering, and Culinary teams regarding last-minute event changes.
Complete additional duties as assigned by Catering Management.