CATERING SUPERVISOR

Compass Group•Reno, NV

1d•Onsite

About The Position

The Catering Supervisor is responsible for directing and responding to guest questions and needs. The supervisor initially reviews event details with the director. The supervisor meets the staff at the beginning of a shift and checks each staff member in for the event. The supervisor should understand the content of the menu and ensure the timely delivery of food. Strict following of food and safety guidelines are required. The server is responsible for executing area setup and breakdown. The supervisor oversees the breakdown of the event once it is concluded.

Requirements

Stand for long periods of time and be able to actively engage physically with guests.
Ability to stand, walk, stoop, kneel, crouch or crawl.
React with physical and mental alertness in emergency situations.
Demonstrate physical stamina and agility required to be mobile for long periods throughout the day.
Lift/move materials and equipment up to 50 pounds.
Move from sitting to standing postion easily and quickly.

Responsibilities

Meet with directors before the event to go over details.
Supervises staff during check-ins and breakdowns.
Ensure all food and beverage is properly displayed and maintained throughout the event.
Knowledgeable on all menu offerings.
Establishes rapport with guests and understands suggestive and upselling techniques.
Determine where guest would like to eat their meals and help them get situated.
Thoroughly complete all event set-up and breakdown responsibilities within timelines provided.
Performs post event product inventory and restocks, as needed.
Create, modify and close sales checks in point of sale.
Understands all event paperwork and reports.
Adheres to location appearance guidelines.
Maintains service areas.
Employs good safety and sanitation practices.
Follows responsible alcohol service polices.
Performs other duties as assigned.