Catering Supervisor | Part-Time | Vanderbilt University Athletics

Oak View Group•Nashville, TN

1d•Onsite

About The Position

The Catering Supervisor is responsible for overseeing the serving of guests in the catering dining area and catering functions. The Catering Supervisor must be personable and able to work in an ever-changing fast-paced environment. The Catering Supervisor will assist the Director of Premium with projects including training, inventory, and special events.

Requirements

High school diploma / GED
Must be energetic and self-motivated
Must be available to work a flexible schedule, including evenings, weekends, and select holidays as required
Must possess a positive attitude and work well with other team members
Must be able to work unsupervised
Must be able to communicate clearly with customers, managers, and kitchen and dining room personnel.
Ability to follow direction and ask questions for clarification if needed.
Ability to keep up in a fast-paced kitchen environment
Must wear clean non-slip shoes; must say "non-slip" on shoe
All alcohol servers must provide proof of completion of state-approved alcohol server training and valid alcohol server certification upon hire, or complete such training from an approved provider within 30 days of employment.

Responsibilities

Approaches all encounters with guests and colleagues in a friendly, service-oriented manner.
Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded.
Remains alert to complaints and/or unsatisfied guests and responds appropriately to ensure guest satisfaction.
Coordinates with other departments to arrange for the delivery of requested services.
Maintains constant contact with kitchen staff to ensure complete, effective communication between food production and food service.
Ensures all functions are set and staff is prepared and organized before required time on BEO.
Inspects table place settings, including table linen, china, glass, silverware, and condiments for correct placement and ensures that each element is clean, undamaged, and attractive.
Ensures proper setting of buffet tables and other food service tables.
Arranges for and ensures proper sequence of service for each event.
Supervises clearing and post-function cleanup and garbage removal.
Maintains clean and orderly back areas, pre-function areas, and storage areas.
Assures that all china, glassware, silverware, linen, etc. are returned to their proper location after each event.
Supervises the handling, storage, and security of all catering service equipment and decor.
Assists with staff training programs.
Conducts regular staff meetings to build rapport and ensures colleagues are well informed.
Clearly projects the visions of the department and measures progress.
Attends weekly food and beverage meetings to continuously evaluate strategies and ideas for enhancement to benefit the guest experience.
Reviews scheduling and labor needs to meet the guests' needs as well as maximize efficiency.
Work with the Executive Chef to ensure appropriate inventories are stocked, including food and beverage and non-food and beverage items used for food and beverage events.
Work with the Director of Premium to ensure quality and accuracy of set-ups within all catering and premium areas.
Become familiar with the computer systems and technology currently in use in the various food and beverage areas and administration as they relate to food and beverage, from both a hardware and software perspective.