Catering Sous Chef - ServiceNow

Compass Group•Santa Clara, CA

1d•$80,000 - $85,000•Onsite

About The Position

As Catering Sous Chef, you will play a key leadership role in delivering exceptional culinary experiences for ServiceNow’s executive catering program. This position supports a Monday-Friday operation focused on scratch cooking, elevated hospitality, and highly customized VIP and executive-level events. Reporting directly to the Executive Catering Chef, the Catering Sous Chef will oversee daily culinary execution, menu development, team leadership, and operational excellence for a dynamic and fast-paced catering environment. This is an exciting opportunity for a culinary professional who thrives in a high-touch hospitality setting, enjoys creating personalized dining experiences, and is passionate about leading teams while maintaining the highest standards of quality, presentation, and service.

Requirements

Passion for culinary excellence and hospitality.
Creativity in developing customized dining experiences.
Strong leadership and coaching abilities.
Attention to detail and commitment to quality.
Ability to adapt quickly in a fast-paced event-driven environment.
Flexibility to support special events and evolving business needs.

Nice To Haves

Associate degree in Culinary Arts or equivalent combination of education and professional culinary experience.
3+ years of progressive culinary leadership experience in catering, corporate dining, hotels, restaurants, or other high-end foodservice environments.
Experience supporting VIP, executive-level, or customized catering programs strongly preferred.
Demonstrated experience with scratch cooking and menu development.
Proven ability to lead teams, manage labor, and maintain high standards in a fast-paced environment.
Strong knowledge of food safety, sanitation, quality assurance, inventory management, and food cost controls.
Experience with ordering systems, inventory tracking, and production management.
High-volume catering or complex foodservice operations experience preferred.
Proficient with Microsoft Office Suite, Outlook, and other foodservice technology platforms.
ServSafe Certification preferred.
Excellent communication, organizational, and hospitality skills with a client-focused approach.

Responsibilities

Partner with the Executive Catering Chef to plan, develop, and execute customized menus for VIP, executive, and special event catering programs.
Lead the preparation and execution of scratch-made cuisine for a wide range of catered events, ensuring exceptional quality, creativity, and presentation.
Oversee daily kitchen operations, including production planning, ordering, inventory management, and food cost controls.
Supervise and develop a team of four hourly culinary associates and temporary staff as needed.
Manage employee scheduling, training, coaching, performance management, and disciplinary processes.
Ensure compliance with all food safety, sanitation, HACCP, and workplace safety standards.
Maintain accurate inventory levels and purchasing practices while minimizing waste and controlling costs.
Support the implementation of new culinary initiatives, seasonal menu offerings, and innovative catering concepts.
Collaborate closely with operations and event teams to ensure seamless event execution and outstanding client satisfaction.
Maintain flexibility in scheduling to support early morning, evening, or special event requirements as business needs dictate.