Catering Server

Pacific National Exhibition • Vancouver, BC

2d • Onsite

About The Position

The Pacific National Exhibition (PNE) is seeking creative and hard-working individuals with a passion for customer service and the events industry to join their PNE Food & Beverage Catering Team. The Catering Servers will be serving guests for various events such as Banquets, Concerts, Sporting Events, and various Special Events. The PNE is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair, Playland amusement park, a busy year-round portfolio of events, and park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, they strive to create an environment that reflects the organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, they are committed to achieving their mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is their guests, their employees, or the community. The ideal candidates are team players that are enthusiastic about the food service industry and the PNE. Join the team and help create extraordinary events for guests to remember!

Requirements

• 2–3 years of serving experience required
• Grade 12 completion required
• Valid Serving It Right (SIR) & Foodsafe Level 1 certification (or equivalent) required
• Strong knowledge of service standards, etiquette, and food & beverage regulations.
• Ability to stand for extended periods and work efficiently in a fast-paced environment.
• Demonstrated ability to handle guest concerns professionally.
• Strong interpersonal skills with the ability to work independently and as part of a team.
• Able to manage multiple priorities under pressure.
• Availability to work evenings, weekends, and varied shifts.
• Proven commitment to delivering exceptional customer service.
• Successful completion of a Criminal Record Check is required.

Nice To Haves

• catering experience an asset
• Experience with POS systems an asset

Responsibilities

• Deliver high-quality food and beverage service across a variety of environments, including premium suites, lounges, arena seating, banquets, concerts, and large-scale special events.
• Provide a welcoming, professional, and attentive guest experience, anticipating needs and responding promptly to requests.
• Execute service standards specific to premium spaces, including in-seat service, buffet maintenance, and bar service.
• Support event setup and teardown, including room configurations, table settings, décor placement, and ensuring spaces meet event specifications.
• Maintain a strong working knowledge of menus, dietary considerations, and beverage offerings to confidently communicate with guests.
• Ensure all guest interactions reflect a high level of service excellence, contributing to overall guest satisfaction and event success.
• Maintain cleanliness and organization of service areas and equipment at all times, adhering to food safety and sanitation standards.
• Follow all policies and procedures including liquor service regulations, health and safety standards, and uniform and appearance guidelines.
• Work collaboratively with team members, supervisors, culinary staff, and event leads to ensure seamless event execution.
• Adapt to a fast-paced, high-volume environment while maintaining professionalism and attention to detail.
• Perform other related duties as required to support event operations.

Benefits

• 5% in lieu of benefits and vacation
• Opportunity for free or discounted tickets to shows, events, sports games, and much more
• Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED