Catering Sales Manager at Hard Rock Hotel San Diego

Coury Hospitality • San Diego, CA

2d • Onsite

About The Position

At Hard Rock Hotel San Diego, we don’t just host events — we create unforgettable moments that pulse with personality, precision, and style. Located in the heart of the Gaslamp Quarter, our hotel is a hub for bold weddings, social celebrations, and standout corporate events. We’re looking for a Catering Sales Manager who thrives on connection, creativity, and conversion — someone who can sell the vision and bring it to life, delivering high-touch service that keeps clients coming back for more.

As Catering Sales Manager, you’ll drive revenue by booking and executing non-room block events — from social galas to high-level business luncheons. You’ll lead the charge from first contact to final thank-you, handling everything from contracts to on-site support with the perfect balance of hustle and hospitality.

Requirements

• Have 2+ years of experience in catering or event sales (luxury/lifestyle hotel experience preferred)
• Know how to manage multiple events and timelines with grace and grit
• Are detail-obsessed, client-focused, and passionate about hospitality excellence
• Communicate with polish and professionalism — in person, by phone, and via email
• Are flexible with scheduling, including evenings, weekends, and holidays as needed

Nice To Haves

• Have experience with hotel sales systems like Delphi or Marriott CI/TY (a plus)

Responsibilities

• Proactively solicit, negotiate, and book events through outbound sales, site tours, and referrals
• Manage all event details — including menus, setup, A/V, timelines, and billing — with precision
• Create and distribute detailed Banquet Event Orders (BEOs) to internal departments
• Serve as the main point of contact before, during, and after events to ensure guest satisfaction
• Collaborate with banquet and culinary teams to ensure flawless service execution
• Track revenue, leads, and forecasting in CRM (Delphi/FDC)
• Attend industry events, build community relationships, and rep the Hard Rock brand with style
• Follow up post-event to ensure client satisfaction and capture repeat business

Benefits

• Center Stage Location — Steps from PETCO Park and the San Diego Convention Center
• Brand Power — Be part of a hotel that lives for music, individuality, and memorable moments
• Team Culture — A passionate, driven crew that thrives on collaboration and creativity
• Perks & Possibilities — Competitive salary, bonus potential, hotel discounts, and career growth within Coury Hospitality

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed