Catering Sales Manager at Hard Rock Hotel San Diego

Coury Hospitality•San Diego, CA

3d•Onsite

About The Position

At Hard Rock Hotel San Diego, we don’t just host events — we create unforgettable moments that pulse with personality, precision, and style. Located in the heart of the Gaslamp Quarter, our hotel is a hub for bold weddings, social celebrations, and standout corporate events. We’re looking for a Catering Sales Manager who thrives on connection, creativity, and conversion — someone who can sell the vision and bring it to life, delivering high-touch service that keeps clients coming back for more. As Catering Sales Manager, you’ll drive revenue by booking and executing non-room block events — from social galas to high-level business luncheons. You’ll lead the charge from first contact to final thank-you, handling everything from contracts to on-site support with the perfect balance of hustle and hospitality.

Requirements

Have 2+ years of experience in catering or event sales (luxury/lifestyle hotel experience preferred)
Know how to manage multiple events and timelines with grace and grit
Are detail-obsessed, client-focused, and passionate about hospitality excellence
Communicate with polish and professionalism — in person, by phone, and via email
Are flexible with scheduling, including evenings, weekends, and holidays as needed

Nice To Haves

Have experience with hotel sales systems like Delphi or Marriott CI/TY (a plus)

Responsibilities

Proactively solicit, negotiate, and book events through outbound sales, site tours, and referrals
Manage all event details — including menus, setup, A/V, timelines, and billing — with precision
Create and distribute detailed Banquet Event Orders (BEOs) to internal departments
Serve as the main point of contact before, during, and after events to ensure guest satisfaction
Collaborate with banquet and culinary teams to ensure flawless service execution
Track revenue, leads, and forecasting in CRM (Delphi/FDC)
Attend industry events, build community relationships, and rep the Hard Rock brand with style
Follow up post-event to ensure client satisfaction and capture repeat business