Catering Sales Manager - Cavalier Resort

HEI Hotels & Resorts•Virginia Beach, VA

2d•$50,000 - $57,250•Onsite

About The Position

HEI Hotels & Resorts is seeking a Catering Sales Manager for the Marriott Virginia Beach Oceanfront Resort, a premier oceanfront destination situated directly on the Virginia Beach boardwalk. This role is part of the dynamic Cavalier Resort campus and offers sweeping Atlantic views, upscale accommodations, vibrant dining experiences, and modern meeting and event space. HEI Hotels & Resorts is committed to providing competitive compensation and benefits, industry-leading tools and training, and a culture that empowers growth and excellence. They value U.S. military experience and encourage all qualified military candidates to apply. HEI is dedicated to building a diverse and inclusive workplace and encourages candidates to apply even if their experience doesn't perfectly align with every qualification.

Requirements

Prior hospitality experience with specific experience in catering sales is essential.
Minimum 1+ year in catering sales required.
Proficient in Microsoft Word, Excel, and hotel sales system.
Strong sales and revenue management skills.
Knowledge of hotel features, benefits, and competitive landscape.
Understanding of hotel operations, including marketing plans, personnel and labor relations, budget forecasting, and quality assurance.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences.
Ability to work effectively under time constraints.
Strong organizational, problem-solving, and client service skills.

Nice To Haves

Experience at a similar size and quality hotel preferred.

Responsibilities

Manage catering accounts to achieve guest satisfaction and drive revenue growth.
Solicit new catering sales accounts and maintain relationships with existing clients.
Ensure all revenue goals for food, beverage, and room rental are met or exceeded.
Prospect and solicit new and existing accounts through various communication channels.
Utilize monthly forecasting, annual budget processes, pace management, and productivity metrics.
Apply yield management techniques and analyze historical data.
Evaluate catering business opportunities for alignment with client expectations and hotel profitability.
Conduct market research on competitors’ products, services, and pricing.
Sell all aspects of the hotel, including room rental, A/V, and other revenue-generating services.
Build and maintain long-term client relationships to ensure repeat business.
Participate in industry organizations and community/civic activities.
Utilize effective sales techniques, including closing and negotiating skills.
Conduct hotel site inspections and client presentations.
Participate in trade shows, sales blitzes, and networking events.
Collaborate with culinary and banquet teams to design creative menus, event setups, and specialty functions.
Oversee the execution of all catering events sold, coordinating with banquet staff and vendors.
Manage A/V equipment as a profit center when applicable.
Maintain accurate records in sales and event management systems (e.g., Delphi) and ensure proper documentation.
Monitor market trends, competitor activity, and key client accounts.