Catering Sales Manager

Commonwealth Hotels•North Canton, OH

12d•Onsite

About The Position

Join Our Award-Winning Team at Embassy Suites Akron Canton Airport and the Fairfield Inn & Suites Canton! The Embassy Suites Akron Canton Airport is located just off I-77 in North Canton, and only two miles from Akron-Canton Airport. Our hotel is a market leader with a reputation for excellence. We're proud to be an award-winning, full-service Hilton property with accolades from Hilton, TripAdvisor, and even recognition as Hotel of the Year. With popular destinations like Belden Village Mall and the Pro Football Hall of Fame just a few miles away, our location offers both convenience and opportunity. We are looking for passionate individuals to join our great team, where unlimited growth potential awaits. The Fairfield Inn & Suites Canton is located directly off I-77. We are a short distance from Downtown Canton, Ohio, and 7 miles from North Canton, and were #1 on TripAdvisor for Canton, Ohio! Working as a Hotel Catering Sales Manager at the Embassy Suites by Hilton Akron Canton Airport offers a dynamic and rewarding career opportunity within the hospitality industry. This position allows professionals to engage with a diverse range of clients, from corporate groups to event planners, contributing to the success of large-scale conferences, meetings, and social gatherings. The Hilton brand is renowned for their commitment to excellence, providing employees with strong support, training, and growth opportunities within the company. Located in Akron, Ohio, the hotel benefits from a thriving business and tourism market, giving sales managers access to a steady stream of potential clients. Additionally, the company culture emphasizes teamwork, innovation, and service, fostering a positive work environment where professionals can develop their sales expertise and build lasting industry relationships.

Requirements

High school diploma or equivalent
Demonstrated experience with a strong focus on guest satisfaction.
Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
Excellent skills for engaging with guests and collaborating with team members seamlessly.

Responsibilities

Generate catering and banquet revenue through prospecting, lead development, and client engagement.
Build and maintain relationships with corporate clients, event planners, and community organizations.
Prepare proposals, negotiate contracts, and secure event bookings that maximize hotel profitability.
Conduct property tours and sales presentations to prospective clients.
Coordinate event details and communicate client needs with banquet, culinary, and operations teams.
Manage Banquet Event Orders (BEOs) and ensure flawless event execution.
Identify upselling opportunities to increase catering and banquet revenue.
Participate in networking events, trade shows, and community activities to generate new business.
Maintain accurate sales records, forecasts, and account information in hotel sales systems.
Monitor market trends and competitor activity to identify business opportunities.
Achieve or exceed monthly, quarterly, and annual catering sales goals.
Deliver exceptional customer service while upholding Embassy Suites, Hilton, and Commonwealth Hotels brand standards.