Catering Sales Admin

Kalahari Resorts & Conventions•Woodford, VA

63d•$19 - $22

About The Position

Kalahari Resorts & Conventions is seeking a Catering Sales Administrator. In this role, you will provide administrative support and systems management for the Sales and Catering teams. You’ll assist with information processing for Group Rooms, as well as maintaining files and data entry for contracts and other client correspondence. You’ll also provide a pleasant, professional first impression of Kalahari Resorts Sales and Catering to new prospects and existing clients and assist with direct sales activities as needed. As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll play a key role in creating seamless event experiences by providing exceptional administrative support to the Catering Sales team. Your attention to detail, responsiveness, and organization will help ensure every guest event is planned efficiently while supporting associates in delivering outstanding service. Pay Rate - $19 - $22/Hr.

Requirements

At least 1-3 years of administrative experience in a corporate business setting, preferably in a resort, hotel, or hospitality environment, is required.
Must have strong organizational skills, with the ability to manage your own time and multiple accounts.
Excellent verbal and written communication skills.

Nice To Haves

At least 1 year of experience in banquet operations or front office experience is helpful.
Knowledge of V1 and SalesForce is preferred.

Responsibilities

Provide administrative support to the Catering Sales team by preparing proposals, contracts, banquet event documentation, correspondence, and other sales-related materials.
Adapt to a broad range of customer interactions, inquiries, and forward appropriate guest complaints.
Coordinate with internal departments, including Banquets, Culinary, Conference Services, and Group Rooms, to ensure event details are communicated accurately and on time.
Ensure accurate data entry across all sales and catering systems.
Establish rapport with event contacts and department leaders.
Make independent decisions while maintaining strong ethical standards consistent with company policy, rules, and the ability to maintain confidential information.
Prepare reports, maintain sales records, and assist with tracking department activity to support business operations and performance.