Catering Operations Manager

The Dalcy•Chicago, IL

2d•$55,000 - $75,000•Onsite

About The Position

The Dalcy is a private event space located in the historic Fulton Market District, featuring a well-curated cocktail and wine program and chef-driven modern American fare. The Dalcy is now Hiring a CATERING OPERATIONS MANAGER! Lettuce Entertain You Restaurants is looking for a Catering Operations Manager with 2 years of catering operations experience. We reward our teams with benefits, career-long training and growth opportunities.

Requirements

2-3 years of Catering Operations / Events experience in a full-service restaurant
Skilled in leading and developing teams

Responsibilities

Manage the setup and breakdown and oversee the hosting of onsite and offsite catering events, including management and supervision of back of house (BOH) and front of house (FOH) operations teams, in consultation and collaboration with clients, sales and catering teams, vendors and others
Present invoices to guests, accurately process payments, and balance sales/receipts
Comprehend and execute specific catering event instructions and timelines, and respond quickly to changing priorities as well as expedite any contract changes as communicated from the Sales & Catering team
Ensure all event setups/breakdowns are performed in a timely manner
Coordinate with onsite AV/Technical team and assist with set up/breakdown, operation and maintenance of in-house audio visual equipment as needed
Attend tastings and meetings and communicate pertinent information to appropriate members of the team
Partner with GM and designated managers and trainers to interview, hire, onboard, train, schedule, supervise and develop catering team employees
Maintain a list of preferred vendors including but not limited to vendors for valet parking companies, security companies, etc.
Model and promote teamwork across all teams
Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy
Work a variety of days and shifts (including early mornings, late nights and weekends) at multiple sites with or without overnight travel, as needed
Move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up to 50 pounds

Benefits

Competitive Salary
Quarterly Bonus
Paid Time Off - including Paid Holidays, Personal Days & Vacation
401(k)
Blue Cross Blue Shield Medical Insurance
Dental & Vision Insurance
Life, Accident Protection & Critical Illness Insurance
Domestic Partner Benefits
Restaurant Discounts
Employee Assistance Program - focusing on a commitment to mental health & wellness