Catering Operations Manager

Compass Group•New York, NY

1d•$80,000 - $90,000•Onsite

About The Position

Restaurant Associates, a leading provider of dining and event catering for prestigious institutions, is seeking a Catering & Events Operations Manager. This role focuses on leading the coordination and execution of private dining and in-restaurant events within a fine-dining setting. The objective is to deliver a seamless and elevated guest experience, working closely with culinary, service, and sales teams. The manager will be instrumental in creating memorable dining experiences, from small celebrations to full restaurant buyouts, while ensuring operational excellence and attentive service at all stages.

Requirements

Experience working in a fine dining restaurant environment.
Prior experience managing private dining, events, or restaurant-based catering operations.
Proficiency with Tripleseat and Canva.
Strong attention to detail with the ability to manage multiple events and priorities simultaneously.
A collaborative, team-oriented approach to leadership and problem-solving.
Excellent communication skills with guests, team members, and leadership.
Confidence operating in a fast-paced, high-expectation service environment.
Strong organizational and time management skills.
Financial awareness, including event costing, billing, and revenue tracking.
Experience in upscale or luxury dining environments.
Familiarity with restaurant event revenue strategies (e.g., buyouts, prix fixe menus, beverage pairings).
Comfort working alongside senior culinary leadership.

Nice To Haves

Exposure to hiring, training, or mentoring service teams.

Responsibilities

Partner with clients to plan and execute private dining experiences, including menu selection, room setup, timelines, and overall experience design.
Collaborate with chefs and restaurant leadership to curate menus that reflect the restaurant’s culinary identity and standards.
Manage event details within Tripleseat, ensuring accurate communication across all restaurant departments.
Create polished client-facing materials and presentations using Canva.
Oversee day-of event execution, ensuring alignment between front-of-house and back-of-house teams.
Coordinate closely with service teams, captains, and leadership to deliver smooth, high-quality service.
Support staffing plans and schedules for private events within the restaurant.
Act as the main point of contact for clients, ensuring clear communication and a high-touch experience.
Maintain organized event documentation, contracts, and financial records.
Review event performance and guest feedback to continuously improve service and execution.
Address guest feedback with professionalism and a solutions-focused mindset.