Catering/Marketing Specialist

NC SC • West Columbia, SC

5d • Onsite

About The Position

Firehouse Subs is seeking a dynamic Catering/Marketing Specialist to join their team. This role is crucial for the business as catering is a vital component. The ideal candidate will be the "Face" of Firehouse Subs, understanding the importance of customer experience and representing the brand positively. Responsibilities include developing and executing marketing plans, promoting catering services, and ensuring exceptional customer service for local businesses, schools, and community organizations. The role also involves direct sales efforts, building community relationships, and managing customer satisfaction. A key aspect of the position includes hands-on food preparation for catering orders, adhering to strict safety, sanitation, and quality standards.

Requirements

• Previous sales experience preferable
• Computer skills, MS Word and Excel, Social Media platforms
• Individual who is self-motivated and follows a schedule
• Must have own vehicle
• Valid Drivers license
• Clean drivers record
• Insurance
• Food Safety training

Nice To Haves

• Outside sales or previous marketing experience a plus

Responsibilities

• Work with the Operator to create a marketing plan
• Execute the marketing plan
• Promote, prepare and provide pleasant and responsive catering experiences
• Provide amazing customer service and product to local businesses, schools and community organizations
• Call on local businesses and organizations; encouraging them to engage catering services for their social and business events
• Build relationships within the community (community events, distributing food and catering menus to local businesses, setting up cross-promotions and school programs)
• Identify current and future customer service requirements by establishing rapport with potential and actual customers
• Maintain customer satisfaction by investigating and resolving complaints about food quality and/or service
• Prepare sandwiches, salads, soups and baked goods in a safe, secure, legal, and healthy work environment by establishing, following, and enforcing sanitation and quality of food preparation and service standards and procedures; conforming to regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed