Catering Manager | Full-Time | Regions Field

Oak View Group•Birmingham, AL

About The Position

The Catering Manager supports catering activities and assists concession managers with the profitable management of concession operations as needed. The role oversees all Barons game-day picnic operations and manages catered events from setup through teardown, coordinating with hourly staff, culinary staff, and guests. The Catering Manager provides event oversight, technical proficiency, and operational and personnel support. The position independently initiates and authorizes employment actions, manages employee relations, resolves performance issues, and mentors and trains employees and volunteers to meet company quality standards. The role requires excellent attendance, open availability, professional presentation, strong interpersonal and self-direction skills, and technical aptitude with computers and POS systems. Work follows a variable, event-driven schedule that includes evenings and weekends. The annual salary is $52,000–$60,000. The position is full-time and will remain open until December 31, 2026.

Requirements

Associate’s degree (A.A.) or equivalent from a two-year college or technical school.
3–5 years of experience in catering or concessions.
Concessions Manager Certificate from the National Association of Concessionaires.
Certification from a nationally recognized advanced food service sanitation training course.
Familiarity with inventory cost control and menu planning.
Basic computer proficiency with e-mail, Excel, Word, Outlook, and Schedule+.
Working knowledge of POS and timekeeping systems.
Cash-handling ability and basic math skills, including significant number manipulation.
Ability to work a variable schedule, including evenings and weekends, depending on event and business requirements.
Strong verbal and written communication skills.
Excellent attendance, open availability, professional presentation, outstanding interpersonal skills, self-direction, and strong computer and POS aptitude.

Responsibilities

Assist with the effective management of catering and concessions operations.
Ensure compliance with alcohol service policies, monitor alcohol service during events, and immediately report compliance issues to management.
Manage, supervise, and mentor hourly event staff.
Monitor product quality and ensure a high level of guest service.
Troubleshoot POS system hardware and software problems.
Assist with vault opening, closing, and balancing as necessary.
Generate event employee schedules and verify employee time as required.
Support ongoing training, development, mentoring, and management of hourly employees as directed by leadership.
Document employee performance and attendance issues in accordance with company policy and practice.
Manage catered events from setup to teardown, communicating with hourly staff, culinary staff, and guests.
Oversee all Barons game-day picnic operations.
Initiate and authorize employment actions and manage employee relations and performance issues.