Catering Manager

Kimpton Hotels & RestaurantsCharlottesville, VA
Onsite

About The Position

This role is responsible for the sales and operations of the catering and private dining departments, with a primary focus on direct selling. The Catering Manager will act as a liaison between the restaurant and the hotel, and between the client and banquet operations. The position requires staying current on industry trends and seeking creative ways to infiltrate markets and accounts.

Requirements

  • 2+ years of hospitality experience, ideally within a restaurant or related banquet setting.
  • You're highly creative, with strong sales and interpersonal skills!
  • You've got great communication skills both internally and externally.
  • Professional phone etiquette, writing skills, and knowledge of Microsoft Office.
  • Well organized, detail-oriented, with excellent follow-up skills.

Nice To Haves

  • Previous structured sales training course is a plus.

Responsibilities

  • Maintain appropriate balance of account maintenance, prospecting for new business, and build profitable relationships with clients.
  • Produce marketing plan and assist in developing the annual sales budget with the restaurant team. Implement a monthly action plan in order to meet and exceed the budgeted sales goals.
  • Complete weekly, monthly, quarterly, and annual production reports; as well as weekly and monthly sales activity reports.
  • Assist the Director of Catering in developing specific goals and strategies in assigned territory to positively impact revenues.
  • Detailed knowledge of property, space, capacities, concept, and food style (menus). Review and update menus, packages, and upgrades as requested to satisfy client needs and to maximize revenue.
  • Be familiar with the hotel's competitive set and shared accounts.
  • Optimally cross-sell with sister restaurants and hotels for referral business.
  • Communicate a clear sense of strategic direction and goals for assigned territories and markets.
  • Maintains accurate and detailed notes and traces for accounts within the PMS and Catering Database.
  • Join and attend appropriate market organizations.
  • Adhere to the "Sundown Rule" for all client correspondence.
  • Supervise execution of banquets on occasion.
  • Expertise of the restaurant's overall layout, rate structure, and capacities.
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